ComplaintsforEast Bay Renovations
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Complaint Details
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Initial Complaint
09/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Basically, East Bay Renovation stole the money that was supposed to be used to pay for architectural design and engineering plans. He is hiding and **** the owner is no where to be found. Theres several recent cases with his bond company who is not being very cooperative with my claim hes not responding to the **************** board or anyone at this point. His voicemail is full and now he has to be charged with theft by the state construction board.Initial Complaint
02/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Contractor: East Bay Renovation License #******* Main contact: ***************** Communication means: text, phone calls, email, in person Contract project duration: 3~4 months.Start date: 7/5/2021 Contracted project complete date: 11/19/2021 Termination date: 11/22/2021 I hired **** to add a bathroom, a laundry room and a new bedroom. I very clearly emphasized that being done on time was extremely important. **** assured me again and again they would make the deadline no problem. The total value of the project was ~$93k. I already paid $79,894.82. My remodel was half done. **** refused to show up for work as promised. There was a long list of things to fix due to poor-quality work and had to be redone. I hired other contractors to finish the job and paid an additional $39,484.19.I finally gave him an ultimatum on. He showed up and was surprised that things werent done. That was the theme for the whole project, him saying things were done and I told him no they were not until he showed up. He apologized for his crew not showing up and the shoddy work that they did. He promised he would make things right and show up everyday to finish the job and fix everything even if he had to work weekends. He either didnt show or showed up late alone in the afternoon or on the weekend. Again with more family emergencies, his car broke down, he couldnt find his keys, etc. the excuses were endless.After **** failed to show up according to the ultimatum agreement, I gave him a deadline for him to show up. He again said he would but he didnt. After going through this for months, I officially terminated our contract on November 22nd, 2021 as he had no intention of showing up to finish the project as promised. I proceeded to hire other contractors to finish the work.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.