ComplaintsforWebsite Pros, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
Website Pros refused to provide my keys to my website. they have stolen my money and refuse to send all the original invoices that I ask. Website Pros have never honor agreement and just taking money from me and want more money this company is a straight Sham , Employees with fake names this is ridiculous this is highway robbery send me all my original invoices from the beginning of me started doing business with you. Website Pros lied to me several times about the reasoning my website would not work Website Pros switched from reason to reason Website Pros employees state all phone calls are recorded if all emails are documented then you will see that you guys have failed to fulfill the agreement please provide my website keys I paid you guys for my website I own the website give me my keys. Website Pros and all your employees should be ashamed of yourself for your customer service customer treatment thievery and lying you guys have done. I deserve a full refund for all the money I have since you guys overtime because the product has never worked and you continuously taking money.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
631 Howard St Ste 500 # (8/28/2001)
San Francisco, CA 94105-3937
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.