14 Customer Reviews
Review from Sara M
1 star11/25/2024
I would have given it 0 stars but you have to give at least one. The customer service is atrocious and it's impossible to get a refund from them on something that's THEIR fault.Review from Jasmine S
1 star06/12/2024
They state that if you subscribe for their money borrowing app that you are qualified to borrow $10 if you pay $2.47 to subscribe. I subscribed and then they told me that I wasnt part of the subscription where that is allowed. Then they told me I was supposed to subscribe to the plan for $12.97 which it didnt even show me. Not only that but what kind of money borrowing app demands money upfront and then doesnt let you borrow any?Ive used about 20 other apps that I recommend that work. ******, float me, ******, ****, ****, Money lion. Theyve never done any of this.Review from Justine B
1 star06/11/2024
Got online thinking I was going to get a quick loan and got ripped off for $30. Contacted customer support and 15 minutes and was told I had no recourse. Asked for a supervisor and was told I had no recourse. Stay away from this website.
Beem Response
06/12/2024
Dear *******,Thank you for reaching out to us. Our support team has reviewed your request, and we understand your concern regarding the refund for the annual plan. As mentioned during our previous interactions, refunds for annual plans are not possible as per our policy.Our system logs indicate that before subscribing to the annual plan, you were presented with the terms of use within the Beem app. You accepted these terms and then proceeded with the payment for the annual plan.We value your understanding and appreciate your cooperation.Review from Karen t
1 star01/12/2024
I recently downloaded the app. I was on it for less than 5 minutes when I decided it wasnt for me. The company is trying to charge $51 for not using their service. I signed up for financial aid during job loss but did not have access to those features. I tried reaching out to customer service and they had no empathy, were not helpful. I spoke to someone named ******. This has not been a pleasant experience. Do not use this app!!Review from Barbara M
1 star12/26/2023
Do not use this app my story is the same as the others. Do not use beem. I want to know why they have not been banned... I don't even feel like writing what they did because it appears from the other reviews thier objective is to take advantage of people when thier having money issues... if you wanna know my story read the reviews the same happened to me.Review from Marcus P
1 star12/19/2023
On hold for 9 hours because the app cant be used in any way. They took my money for the membership fee and would not allow me use the features I paid for and then would not give me my money back. This company is stealing peoples money and not providing a service.Review from Tan H
1 star04/09/2023
This app is the same as LEMME the agent from Line is the same from LEMME. They ************ your really personal sensitive information for their own selfish gains. I suggest to anyone don't sign up to either of these two apps! They aren't even accredited. Guess I have to start checking the BBB before I just start putting my sensitive information in on these kind of apps. Just to risky to be falsely lead to think what they claim then become victim to just using my information and data!Review from Karen O
1 star11/14/2022
Stay away from this company! They will link your bank account, fund you money with no due dates and then withdrawl money out if your account with no warning. Youll end up overdrawn or they will take your account to zero dollars then tell you you still owe them money. There is no customer support. No way to get anyone to answer their fake phone number and a reply from them will never be answered until days later where they dont resolve any issues.Review from Samantha D
1 star08/30/2022
Line Financial is the worse! I was unable to use the service and my bank account was charged. I reached out to get a refund since I canceled my subscription the same day and have been contacting Line Financial for the last 4 days with minimal responses. It took them 3 days to even get back to me and now they keep bouncing me from representative to representative. All I want is my refund and their CS team is the worse! Lacks attention to consumers.Review from Jason B
1 star06/27/2022
Line Financial hacked my checking account. No account with them; somehow, they obtained my routing and checking Account number, attempted to withdraw $29 as a direct debit from my account, called three times no answer. Message on answering machine for business Instructs the color to leave their name and email. I did not leave information, called bank stopped payment on fraudulent direct debit, the business number phoned me back, some guy answered hello and then hung up on me when I stated my account has been compromised and he was illegally withdrawing funds from my checking account. Tried calling back again, Car was blocked. Authorities have been notified and bank is taking care of fraudulent charges.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.