Business ProfileforCali K9

I am writing this review because I am extremely upset and disappointed with how Cali K9 treated my dog and others at their *************** facility. I received a call from a trainer informing me that my dog's paw was swollen after it got stuck in the crate door during the night. They claimed this was discovered in the morning, but the vet noted that the injury didn't appear fresh. Additionally, the vet noted there were signs of neglect and restraints on the body, (1) bumps from impact, (2) patches of missing fur and open wounds, (3) dehydration and (4) f**** hardened in her fur and dried up urine. The vet has provided an official statement of her professional assessment and has noted this was cruel and inhumane treatment. Days later **** has to return back to the veterinarian to go under anesthesia for a medical procedure to repair the damage caused to her foot. Weeks later she is still limping and wound is not completely healed.Since I was out of town, my mother picked up my dogs and insisted on seeing where the incident occurred, which was in the "secured" sleeping quarters. When I initially dropped off my dog **** for training, I was told by the trainer ******** that the dogs would sleep in spacious kennels and only be placed in crates for a 30-minute cooldown after training. However, the trainer ********* later admitted that there were too many dogs and not enough kennels, so the dogs were placed in small crates overnight. Large dogs were crammed into crates meant for smaller dogs, with no water and no air conditioning. Given the extreme temperatures in ***************, ranging from *******F, this is inhumane. These dogs are suffering in cramped, cruel conditions.On top of that, my dogs came back smelling strongly of urine, with dried urine on one of their backsides. The trainer acknowledged the smell but explained that they don't bathe the dogs until they are returned to their owners, which is unsanitary.