ComplaintsforBay Area Car Sales LLC
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Complaint Details
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Initial Complaint
07/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
August, 2020. my wife bout this infinity, 2012 for bday we agreed to pay additional, ******** on august 28, 2020' on this day my mind wanted to purchase another car from this same dealer. 2013 scion/ as the payment had declined due too the fact that i just took out the amount for that day. Now mind you this first car is in my name but the scion in my wifes name. I clearly aspessed to pay the scion off not the infinity. some how the very next morning the trans action went thru.yet he didnt let me no, on the 2 of sept, i was placed on a mistaken identity and was not able too find out anything due to the police went too the bank and the dealer inquiring about me. so they told them too not do business me. the gave understanding by saying they nolonger have to because is paid off. im o the run and was paying my note still the police impounded both cars, for a 45 days or less. paid the storage for both cars, then bay area cars tells me we have to find another bank cause********************* thru my contract back. or a buy back he said but he would find me a bank then he says we nedd to fill out another contract.,never once did he say the has been paid off. i went too jail for 6 months when i came home he had both cars not willing to give my car or money. so now im writing to you for help. i have all my pape work receipt contracts, he came and sto;e this car from me. i found out that the car had been paid off through my relative who help get the car. he had me pay my car note plus the impound fee then came and took my car. the dealer new what car too pay off but the bank didnt. the scion, again was not in my name, yet i wanted to pay this one off they made the mistake and paid the one infinity no explanation. he had my car for a two years now plus my funds that didnt belong to him. the price was **********Initial Complaint
04/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Car dealer sold us truck 2021 of July. Car had problem from the get! Fast forward to 9 months later truck is having problems again, took truck back to them to get it serviced and truck was vandalized and used for personal use from shop employeesInitial Complaint
04/12/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We purchased the car from Bay area Auto sales and they basically charged us a $***** balloon payment and couldn't find a lender so we paid them monthly which totaled out to $***** and more. Bay area Auto credit didn't forward any of those payments to the finance company which is premiere Auto and we're going to file a complaint against and plan on filing a lawsuit to seek damages against Bay area auto sales for knowingly sending us to a predatory lender taking advantage of the situation and keeping payments made towards the car for financial gain and premier Auto credit to they hiking up interest to over $****** for a 2013 Honda CRV that had no sun shades no indoor car lights a broken key and other minor car things that were not given to us when we drove off the lot. As we know that this is a practice that is considered illegal in the state of California and that's ridiculous for an old car we were not advised to read our contracts they basically were forcing us just to sign sign not giving us any time to read or go over the contracts they knowingly extorted money from us and knowingly sent us to a predatory lender. I will be seeking an attorney well as damages and hopes that no one else with a low credit rating it's taken advantage of. Practice should never happen to another consumer again.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.