ComplaintsforLakeside Village Apartments
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Complaint Details
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Initial Complaint
08/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
There has been quite a few dandlism incidents to my property. I understand that the rental office cannot change the crime from happening But when asked to accommodate for my safety.I was told no multiple times and not given reason as to why. Example, I asked to switch parking spots told no with no reason other than because we said so. Open enrollment for apartments have been up for two months so asked about changing apartments again told no with no reason. I inquired about mold in my closet and in my bathroom, when the maintenance personal came to access they just wipe the surface. There was no further inquiry beneath the surface.Initial Complaint
06/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I applied for a low income apartment at lakeside village approximately in the beginning of May.form the very start I felt like the leasing office kept trying to discourage me from applying for a property but I didnt pay it any mind until I noticed that they never called me for follow up on what was needed to continue the process only until I had to ask every single time I calledso for weeks i kept getting the run around about what I need and whats needed to compete my process but. Not until today o realized that the reason I assumed was truemy ex spouse told me that the leasing office been telling her that Im trying to move into the apartments.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.