ComplaintsforDiamond Locksmith
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Complaint Details
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Initial Complaint
06/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This compliant is also filed against Old Republic and Diamond Locksmith however just more information to provide. Date of service 10/31/2020 received a **** from Old Republic for a service fee invoice that I had paid the service provider up front in cash ( for all services rendered ). I called this service provider per Old Republic's request at ************** for proof of service / receipt of services provided. The individual refused to give me a receipt or show proof that the services were actually provided/ signature from myself agreeing to the services and payment for the services. This provider is refusing to show proof of payment/ services rendered/ client signature that services were rendered.Business response
06/14/2022
Old republic is insurance company which using me as a vendor , they are my clients and not the policy holders, Im not allowed to send you the ****/charges Im charging old Republic ,You stated you paid cash but have no receiptor you lost it. Old republic got billed for service we provided you, on our record we dont have any payment from you. Im not the person to speak with but old RepublicCustomer response
06/15/2022
Complaint: 17425172
I am rejecting this response because: the service provider cannot provide proof of service
Sincerely,
*******************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.