68 Customer Reviews
Review from Mary M
1 star10/20/2024
Price gouging baby formula. During the recent Enfamil shortage they were charging almost double the going cost per bottle.I would never have ordered it if we werent in desperate need. I did email and call to cancel the order right away but they ignored me. Never again!
The Betty Mills Company, Inc. Response
10/22/2024
Dear ****, I am sorry about your experience. Please understand that our costs are controlled by our suppliers and our retail prices are standardized across all product lines. We would never engage in a practice of price gouging and would frown upon any establishment that did, particularly when it relates to a sensitive item like baby food. Again, I apologize, even with all the best intentions its not always possible to get everything right. We try to operate to the highest standards and if your call and email were ignored, we are deeply sorry for that mishap. Kindest regards - BettyReview from Cheryl P
5 stars10/11/2024
Excellent company! Fast shipping, amazing ***************** Highly recommend this **********************! Quality products! Thank you!The Betty Mills Company, Inc. Response
10/22/2024
Thank you so much ****** for the kind review. We are so happy to hear about your experience with our team! Kindest regards -- Betty MillsReview from Cherie C
2 stars07/04/2024
My return was received at their warehouse on June 18th and it's now July 4th. No refund issued yet. I'm a low income senior and $67 is a lot of money to me. I have inquired about my refund only to be put off. I don't know if I will ever see my refund.The Betty Mills Company, Inc. Response
07/05/2024
Hello ******,
I have reviewed your order and see that the paperwork for the return was received on 07/03/2024.
The order has been transferred to our *************** on the 3rd as well for the refund to be processed.
I have sent an E mail to ensure that the refund is processed today.
Thank you!
Betty Mills Co.
************
Review from PHYL C
1 star06/18/2024
WARNING: DON'T BUY FROM THE BETTY MILLS COMPANY OR bettymills.com!!!!! OVERPRICED WITH UNCARING REPS. NOT WORTH IT!!! 1 PAIR OF $49.92 HOSPITAL BED RAILS IS COSTING ME OVER $30 IN SHIPPING. I HAVE TO WAIT 2-3 DAYS FOR THE RETURN ADDRESS AND PERMISSION FROM bettymills.com TO RETURN THE ****** ON MY DIME!!! AS A CUSTOMER YOU WAIT FOR THE RETURN ADDRESS AND PAY RETURN SHIPPING ON EVERY **** . EVEN IF YOU RECEIVE A DAMAGED OR DEFECTIVE ****. DON'T COUNT ON HELP OR AN EASY RETURN /REFUND PROCESS. YOU PROVIDE PICS. bettymills.com TAKES 2-3 DAYS TO DECIDE IF THEY THINK THE **** WAS DAMAGED IN TRANSIT. THEN AND ONLY THEN YOU GET A FREE RETURN LABELThe Betty Mills Company, Inc. Response
06/19/2024
Hello ****,
Thank you for sharing your feedback. As a customer choice return it is normal process for the *** details to be provided and the customer completes the out of pocket return.
The return policy & Procedures can be reviewed through our **** center:
**************************************************************************************************************
If you are still needing to return this item; I will be happy to honor a one time accommodation Prepaid return Label.
I can E mail that to you directly along with the instructions.
Sincerely,
Review from Segrid W
5 stars05/30/2024
First time shopper. I stumbled upon this website in search for product for my mobile phlebotomy business and found everything I need and more as well as great prices on Betty Mills website. The delivery was fast and smooth. I will definitely be ordering again.Thank You so much ************** LLC.The Betty Mills Company, Inc. Response
06/03/2024
Thank you ******, we aim to please ! Thanks for being a great customer. --*****************************************Review from Ernesto O
1 star05/29/2024
Wow. You don't want to call this customer service.They are the rudest guys ever!I see someone in this place answering kindly every time someone places a complain, but that doesn't happen in their call centers. I just had a question about my order and It was for more than $700. I wanted to know why they were asking for a copy of front and back of my credit card!.. Isn't that a fair question? But they just don't care, they do not value their customers.If you are not comfortable with sharing this kind of information just go somewhere else.Review from Nikki S
5 stars02/16/2024
First time shopper at Betty Mills. I had been searching for this specific brand of work pants.. I could not find them in stock no where with my size which is pretty big since I am 6'5. I stumbled upon Betty's using ****** search. Best find ever!!! They had the item I needed, so I placed my order over the phone. The sales associate was very helpful, she even included discounts for me. My item was shipped and arrived earlier than the 5-7 business days I was given when placing my order. My shipment was the exact color and size, I was very pleased and I will order again. Thank you Betty Mills for your outstanding service.The Betty Mills Company, Inc. Response
02/21/2024
Hi *****, Thank you for those kind words! Nothing makes us more happy to hear that you had a nice experience with Betty Mills ! Thank you for being a great customer ! -********************Review from Lauriano R
1 star02/14/2024
I ordered some long sleeve polo shirts for my company 2 weeks ago on 02/01/2024, They processed and charged my order same day, today is 02/14/2024 after several phone calls over the last 2 weeks I could not get any shipping information or upset on my order, today after calling again and dealing with a rude representative again I get an email that my order is now on back order and it will not ship until 05/12/2024. That's 3 1/2 months later! I asked for a refund and the refund will take an additional week to process. That is 3 weeks completely wasted. This is unbelievable as a small business owner to see other companies take advantage of people like this and provide such rude and poor customer service... I would not recommend anyone else using them and I will not use them ever again.Review from Kris J
5 stars09/18/2023
I had an issue with an order and it was handled with kindness and efficiency.They went above and beyond.The Betty Mills Company, Inc. Response
09/18/2023
Thank you **** for the kind words. We are grateful to have you as a customer!Let us know if ever we can be of help in the future.Regards,-Betty MillsReview from Smita C
1 star07/13/2023
I have ordered Diaper , they sent me same company but different produce, When I called customer service , ******* was rotten, she did not want to listen and cut my phone . I called again asked for supervisor she was more rotten then her subordinate, this company is cheater who send different items then order and does no want to listen . Malpractise.
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