ComplaintsforClinica Medica Michoacan
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Complaint Details
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Initial Complaint
12/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My mother went in on December 1st because she had a really bad cough . They gave her a shot and they gave her a prescription for medication . She paid $215 in cash . They told her to return on December 2nd for a second shot . When she returned on the 2nd of December the man in the front asked her for a receipt . My Mom did not have the receipt because she was going to pay $60 for the shot . After an hour of waiting in the reception area my mother the man in the front how much longer it would be and then he asked her what her name was because apparently he did not check her in when she got there . When her name was finally called to go get her shot the man asked her to pay . My mother questioned why she had to pay first before she was given her shot . His answer was she had to pay because he didnt want her to leave without paying . She paid him the $ ************************************************************************************************************ front of everybody and told her to go wait back outside that he would call her again when the shot was ready . My Mom went back outside in the waiting area and told the man that she was gonna leave she didnt want to get the shot after all and that she wanted her money back and he proceeds to tell her that he wont give her money back because the shot was already mixed which contradicted what he already said . My mom asked to speak to the Doctor and he refused to speak to her and told her to leave and was cursing in her in Spanish . Apparently there has been a lot of issues of these doctors there mistreating their patients because it is in a low income area . I also believe that the medication that they are giving their patients is not from the US I believe its from ****** .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.