ComplaintsforCrossCountry Low Cost Insurance Services LLC
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Complaint Details
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Initial Complaint
10/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had an existing SR22 policy with Dairyland insurance I received a text messages stating my policy with dairlyland needed paid to call this number and I did, when I called the person who answered identified himself as ****** ******* and advised me that my policy has lapsed today and I needed to pay it, ****** took payments as follows ****** to Cross country ****** to Dairyland ***** to Dairyland and ****** to cross country when realizing the amount I called them back asking why all this money was took out they told me it was reinstatement fees and ect, I called Dairyland directly through their website number and the dairyland representative advised me the only thing they needed were the payments made to them they dont know this cross country business or why they charged me 280 to reinstate and existing policy when trying to get a answer as to why they charged me ****** cross country began to hang up on me and become very unprofessional and cancelled my insurance policy even though I only wanted the fraudulent ****** refunded. Dairyland has been made aware of cross country through our calls and is escalating it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.