ComplaintsforGGs Fun Ranch
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Complaint Details
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Initial Complaint
06/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 23, 2024 we attended a cousins Birthday at GGs Fun Ranch. There was a tractor barrel train for the kids and it was going so fast on a very narrow u-turn that the last 2 carts completely filled over and ejected my daughter (in 1 cart) and her cousin and grandpa (in 1 cart) out of the train. So we rushed both of them to the emergency room. Both children suffered from cuts, bruises, road rash and head injuries from the accident. ER doctors conducted numerous tests and X-rays and told us to monitor them for ***** hours and possibly even for 2 weeks. I am here writing this today because this business needs to be investigated. They have very poor safety standards with this barrel train among other things. They told us that they will continue to run it and it doesnt matter to them what happened.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.