ComplaintsforRose City Works
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Complaint Details
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Initial Complaint
06/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Transaction Date: 18 March 2016 Order Number: CHRN1296 Company: Rose City Works I contacted the business to seek a solution due to the wrongdoing by part of the company in shipping the wrong item to me after not hearing back from them after 2 emails. Seeking, both a replacement and a refund.The Company lied to me in our previous communications saying that the correct items were indeed shipped (they weren't) and were not willing to give me my desired settlement despite admitting to wrongdoing. They were also not answering all of my questions. After Email traffic continued with the company, they initiated a refund procedure, while acting in an unprofessional manner, despite of me not authorizing this resolution. They will not provide further resolution.No address of LLC can be found online. Only that they are based in ********, **********.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.