ComplaintsforPremier Pools & Spas
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Complaint Details
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Initial Complaint
12/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
When we purchased pool, we were promised they pride themselves on their cleanliness. However, after they dug up our backyard, they left exposed nails, ********************** wire, etc. which we had to clean up. Now that we made final payment, they have left boxes of garbage on site. When we asked them to remove, they have not responded. We have asked 3 times via text messages, and they simply will not respond or remove their garbage.Business response
01/04/2022
Good Afternoon,
We do business exclusively in ****** County and this complaint is in ***********. How can we go about making sure we stop getting nabbed with these complaints? We are part of a franchise, but the complaints need to be going to the correct offices.
Thank you so much,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.