ComplaintsforVital Total Health Medical Group, Inc.

• Initial Complaint

  01/04/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  On August 14 and August 31 I had appointments with *********************. Upon leaving August 31 I was told I owed $214.03 for unmet deductible, I paid this. Upon calling my insurance company I was told no claim had been submitted. I called the billing manager, ***************** several times. He seemed very confused and kept saying hed investigate and call me back but he never did. I called the office and spoke with ****** October 21 who told me the claim had not been submitted for lack of notes and she said she would call me back the following week which she never did. I emailed the company November 2 and **** responded the next day saying they would issue a refund check the next week. She did not do this and on November 22 I emailed again. **** said she would check with the ******************* She never responded and did not respond to me email December 19.I would like a refund of $214.03.Thank you,I can forward

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