ComplaintsforHongfa Supply Chain Inc
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Complaint Details
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Initial Complaint
02/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
****** # (Hongfa Supply Chain Inc): ******* EIN # (Hongfa Supply Chain Inc): ********* Date of transaction: 12/31/2023 Amount I paid to the business: $300 1. On 2/3, I received a shipment containing 3 large containers, in total weighing over 700 lbs. 2. After offloading the packages onto the public road (and blocking the gate entrance where several tenants live), the truck driver refused to use his readily available lift tools to bring these items next to my door as agreed (and where items are usually dropped off by other professional shippers such as fedex).3. We got into a heated argument. I told him he's not allowed to just leave these huge containers in the middle of the street. I also stated I would report his malicious behavior.4. He became very angry, quickly and aggressively moved towards us, and proceeded to assault my wife and I. Since my wife is over 3 months pregnant, I was worried that he would harm her or our baby, so we kept moving backwards away from him and repeatedly told him to go away and that my wife is pregnant. However, he continued to aggressively move towards us as if he was purposely attempting to cause a miscarriage. And as I was protecting my wife with my body, he punched me in the stomach. 5. Our neighbors arrived just minutes before. They were parked across the street, saw that we were distressed, and asked if we needed help. When the truck driver saw other witnesses to his aggressive behavior, he seemed to become frightened and left immediately.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.