ComplaintsforPetSuites of America, Inc
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Complaint Details
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Initial Complaint
09/18/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The company doesn’t have a customer service phone number that you can actually talk to, no contact information or request on the website. It’s impossible to cancel the subscription which is what I am trying to do. Parkway veterinary hospital in Niceville Florida has their phone number but they’re not allowed to give it out to customers. I’ve sent emails left voicemails on their answering machine to cancel and the VET says they will reach out to figure out how much I owe from using the service. I don’t owe anything, I paid the enrollment fee and monthly fee there’s nothing else to owe if I wish to cancel which they are keeping me from doing.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.