ComplaintsforVacuum Tube Supplies, LLC
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Complaint Details
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Initial Complaint
11/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sent an item to them for repair. After they received the item they discovered they were unable to fix it. They asked that I send money for shipping so they could mail it back to me. I sent them shipping money, and they NEVER returned my item. I have emails proving all of this. They will not respond to my emails. The item in question is a TC Helicon VoiceTouch Live 2, which cost $500. The last I heard from them was October of 2020. I have reached out to them three times since then with no reply. I just want my item back. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.