Customer ReviewsforNomad Properties

Very smooth process at Nomad. Both automated and human communication was quick. Very pleasant experience

This business is an absolute dumpster fire to work with. They don't honor their own contracts and take 4-5 emails to get a response. They are NOT ******************** the single only thing they do well is collect money. They do NOT do any real marketing, the $1000 they expect property owners to pay doesn't include virtual or real staging, they don't do ANY marketing it's impossible to find your property listing I had to use ******** marketplace to get an application submitted. They sell you into a contract with exact verbiage for what they are responsible for after a subtenant moves out and then go out of their way to convince you that you don't understand their contract, they actually do literally nothing. Example...the move out process:IN THEIR CONTRACT: VACATING. When moving out, Tenant (NOMAD) must use best efforts to: a. Ensure Subtenant completely vacates the Premises; b. Ensure Subtenant leaves the Premises in the same condition as at the start of the Lease, except for ordinary wear and tear. c. Ensure Subtenant returns to Owner all keys and personal property issued to Tenant for Tenants use, such as garage door openers, and tools. If Tenant does not return all keys and personal property at the time of vacating, Owner may change the locks and charge reasonable costs to Tenant.Their actual response to this: Section 20 refers to Nomad ensuring that the subtenant vacates and leaves the property in good condition, but it remains the owners role to manage the post-move-out process, including repairs and cleaning.BEWARE - They take a good share of your money but do not do a single thing as a company to fulfil their role based on their own contracts or earn their % they take.

I was so excited to find Nomad initially, but it was definitely a too good to be true situation. When I initially listed my property with them, they continuously gave incorrect information to perspective tenants about the property. I had to do a lot of additional work following up with potential tenants and clearing up misinformation. When my neighbor decided to also rent with Nomad, Nomad told the renters of the neighboring until that the yard attached to my unit was actually my neighbors. Needless to say the next door renters felt pretty let down that they were told they had a yard but did not. It took about 3 months for Nomad to finalize a rental. We rented it out ultimately for the lowest guaranteed rent price, which was 600 dollars below their estimation of what I could get for rent. This barely covered my mortgage. Quite a few issues arose with the tenant Nomad found. When asked Nomad for help mediating, they ignored my emails at first, and then told me they could not do anything. When the tenant broke the lease and moved out early due to a flood, Nomad told me they could not honor the guaranteed rent ( this was the main reason I signed on with them) unless I denied consent to the lease end and charged the tenant. Because of the hassle of the flood, I felt this was unethical and ended up eating the cost of the tenant moving out. The tenant shared with me that he had a difficult time contacting Nomad and often received no response for various requests. Honestly, I think it would have been easier for me to manage this whole thing on my own. I thought Nomad would offer some mediation and support which I wanted as someone new to renting out their space, but really they just were an additional hassle and provided very little. Due to the poor experience, I decided renting wasnt for me and sold my place. Nomad offered to help me sell, but due to the bad experience with them I chose a different realtor. I would not use them again.

You won't find their contact information on their website, application process for renters, additional fees (yes, they take part of your pet rent for themselves and keep your deposits in their account), no sample lease agreement to review beforehand, etc. Apparently, you can't get any of the specific details UNTIL you sign a year agreement with them. They automatically sign a lease for you once an applicant has been approved by them (they use another company for applications and it looks sketchy so renters are skeptical about filling it out). You have NO say over who lives in your house. They only require one signature on their agreement so could lease the house without permission of owner. You may want one small pet only in your house, but they will approve anyone who has pets so could end up with multiple pets. Very misleading and deceptive company. Very little information is on their website. They say that they are NOT a property management company and you can have a DIY option, but that's not 100% true. I wasn't even aware that someone had rented my house until the night before they were to move in and still had other showings scheduled. They will automatically approve anyone who completes an application and gets approved on paper even without you meeting them or them seeing the house. DIY should actually be a DIY where you approve who moves in and not have an automatically approved tenant. They don't answer phones (when you can find their number) and charge extra fees that weren't listed on their website. Don't use this company - they don't check out properties before renting them either. The guaranteed rent is stupid because anyone who has a high credit score and great rental history will be able to pay the rent. You can do a rental yourself without a company like this.