2 Customer Reviews
Review from Chad M
5 stars01/25/2024
I hire IES fir a bathroom remodel. They were very professional and exceeded our expectations. Communication was flawless. I strongly recommend IES for any bathroom remodel.Review from Mary M.
1 star08/05/2022
****** and company made 5 major mistakes due to lack of knowledge and design requirements from home owners, along with standards of building and measuring for our Primary Bathroom remodel.1 Shower width~decision made by employee to set shower width at only 28 in. This had to be re poured to the standard of 30 2 Bench in shower- After being tiled, had to be redone due to non communication of home owners requirements.3 Shower ceiling- After tiling, it was bowed and unleveled, had to be torn down.4 Wall dividing sink area- Building wall without measuring to fit vanity. He charged us for his mistake.5 All accessories hung crooked and unleveled. 6 Sink hook *** were backwards.Expensive mirrors were scratched and hung unleveled Left job after most monies paid with major items undone and a huge pile of remodel debris in our front yard, that he was contractually obligated to dispose of. 6 Our-personal items taken; ladder, wet saw and tiling material's. Unreturned phone calls and requests to repair the damage caused by his carelessness.A general disregard for our personal belongings and carelessness with the quality of their work.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.