5 Customer Reviews
Review from SUSAN C
1 star10/12/2024
1 twin mattress left sitting by the curb for 2 days. At 12:30 Friday I got a text saying be patient, they were looking for a driver. At 5;15 after my text, the reply again asked for my patience. My husband called, no answer. No service but $135.00 to play a game. I despise scammers and no response is a confirmation. I've been had. Now my question is, how do I dispose of a mattress in ******?Review from Danielle P
1 star10/10/2024
If I could give 0 stars I would. Similar to everyone else, I was given a window from 8am to 6pm and had the mattress out well before 8am. I was moving states the next day and at 5:50pm I got a text stating the driver had an emergency and couldnt complete pickup. I tried to call and email them both with no response. I texted the number that informed me just to get a text stating they have no other drivers and cannot give me a reschedule time. I texted 3 business days later and they were STILL unable to give me a reschedule time. I was now several states away being threatened to lose my deposit and had to scramble for a couple days reaching out to everyone I could find, I was even planning going back to take care of it personally. I live in a more rural area so the options are slim as is and I thought this was an amazing option, it was not. I will never recommend this company to anyone!Review from Chandra F
1 star09/30/2024
No one ever came, no one returned messages, emails, texts, I will have to go through my credit card company to get reimbursement..Complete scam.Review from Ellen B
1 star08/23/2024
I scheduled a Friday driveway pickup (window of 8am to 6pm). I had the mattresses out before 8am, as requested. The whole pickup window has passed, Ive received zero communication and no pickup has occurred. I called the number, which had a generic automated message that the number was not accepting calls; to leave a message. I did so.Review from Jessica J.
1 star03/12/2024
I scheduled an appointment for a pick up on Saturday. Their pick up hours are 8 am - 6 pm. I didnt hear from the company until almost 4 informing me that they couldnt get anybody to pick up my order. I continued to wait until 6 and reacher out again asking for an update. They told me the same and asked that I give them time. They had no set timeframe on when my pick up would be fulfilled. I reached out again that Monday and received no response. I would not recommend.
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