1 Customer Reviews
Review from Ivonne S
1 star04/15/2024
Extremely incompetent team and unprofessional dentist office! I scheduled an appointment for a checkup/cleaning and when I showed up, I was told there was no appointment scheduled for me. I then rescheduled with them in person and when I returned, I was told the exact same thing-that there was no appointment scheduled for me in the system. Then I was told I wasnt eligible for a cleaning anyway because it hadnt been exactly 6 months since my last appointment. I received no apology for the same mistake they made twice. The card I was given clearly states my appointment was today and yet there was no appointment for me in their system. Very unprofessional and for this to happen to me twice is completely unacceptable. Do yourself a favor and find a different dentist location!
Comfort Dental Northglenn Response
04/17/2024
Were so sorry to hear this happened to you. We have spoken with the 4 front staff members who were either directly or indirectly involved with this and given them appropriate re-training. Thank you for your feedback. You should be receiving a phone call from an owner to ensure you feel the matter is settled.
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