ComplaintsforU-Ride Auto Sales LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/21/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was attempting to purchase a vehicle from the dealership and they didn't disclose to me the car I was interested in buying had a salvaged title. I put down $500 to hold the car which is priced at $8800.00. I was gonna put down $5000 and finance the rest through my credit union - ******** ***** ******* ****** ************** *** *****. The dealership was salesperson was saying someone else was interested in buying the car so urgency was needed to purchase the. The banking institution I use was notified of my interest prior to purchasing the car and requested the title from A ride auto sales who didn't respond to them in over a week, A ride auto sales responded finally to my banking institution this week 10/14 of the vehicle having a salvaged title so they wouldn't finance the rest of the funds for the vehicle. I then called A ride auto sales on 10/14 requesting my $500 deposit back and the business told me NO, I couldn't get my $500 back and I was really upset and felt this was not just illegal but blatantly wrong. The dealership never disclosed the salvaged title when I on there viewing the car and said they only give a (2) wait to purchase a vehicle and the length of time I used was over 9 days. This is wrong, The dealership I believe knew the institution would deny me the funds and delayed sending the title so that they could use the (2) day rule to keep my money. I am 21 yrs old and don't have any experience in purchasing a car so i brought my older brother to view the car with me and he can confirm the dealership never disclosed anything about an salvaged title. Please can you help me get my money back, I can't ever afford to loose $500 for being mislead and treated unfairly. Thx
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.