Customer ReviewsforThe Hartford Financial Services Group, Inc.

I am on short term disability. The Hartford insurance faxed paperwork to my provider to be filled out, but the faxed did not go through. I was not notified. Then they emailed my provider and the email was misspelled so it didn't go through. Again, I was not notified. It's been over a month and I have not been paid. Now they keep telling me that my claim is "processing". They told me that it takes 5 business days at maximum. That was 8 business days ago. I've been without pay for over a month. I'm at risk now for losing my insurance if I don't pay for it out of pocket. The Hartford gladly takes your money every month to pay for insurance, yet when you need it, it's impossible to get the help you need. Because of them, I have to delay treatment. I've never had to use disability. I didn't know that you're paying monthly for nothing.

I have home and auto insurance with The Hartford Insurance Co. I went with them because they were referred by ***** I had an accident where I hit a rock which blew out my front tire and damaged the wheel. I was about 90 miles from home and needed to be towed back home because the dealership where I bought the car did not have the wheel in stock and would not let me leave the car there. The Hartford has a tow company that they use which really a broker and all they do is call a real tow company. They charged me 906 dollars and while driving back I asked the tow driver what they charge and he said 450, so the tow broker added 456 dollars just for making the call which I could have done myself if I had known. The Hartford only reimbursed me for 150 and said they only reimburse for reasonable charges. Well they added the unreasonable charges themselves.

I wish I could give this piece of crap company zero stars. I recently had surgery and I had to jump through hoops to get 75% of my salary. My doctor extended my FMLA and it is crickets from this joke of a company! Do they not realize people have bills to pay? Filing a complaint with the state attorney general next!

The Hartford is my *** group disability benefits insurer. In 2019, the insurer faxed requests to my doctors to obtain 270 days of medical records prior to joining my employer to review them for a pre-existing condition. However, the *** group Policy only permitted that their insurer obtain 180 days of records. It appears that the insurer deliberately breached the Policy terms. In 2020, the insurer paid *** Peer Review Services, owned by ********* **, a *** Financial Audit Client, to fabricate and fax « peer documents ». These ***. « Peer documents » contain(ed) false, deceptive, unfactual assertions that cannot be substantiated. They also conceal(ed) material facts in my proof of loss claim records. The « Peers » did not demonstrate that they knew my *** own occupation nor its essential duties in order to determine my benefits eligibility. On 4/23/20, The Hartford sent me a fraudulent, false claims benefits denial notice, an ***** Title 1 document, that falsely denied that I was eligible for benefits, when in fact, I was. I was unaware that The Hartford, PwC’s Fiduciary, paid ***** Audit Client for the fraudulent « peer documents ». Three of my Médical Providers received the false *** « peer documents » and contested their legitimacy. I was harmed when the Insurer defrauded me of benefits in 2020. After they were reinstated, three years later, Hartford Fiduciary Agents began sending more false claims emails and letters in an attempt to defraud me of the remaining benefits. The fraudulent emails and letters contradicted and concealed material facts in my September 2023 Attending Physician Statement and falsely asserted that I could return to work. I have repeatedly asked their Fiduciary Agents, via letters, to please stop violating the Law to harm me, but they will not cease and desist. They have been relentless. They send unfactual, meritless emails and letters denying their crimes that are materially evidenced in the claim records.

I can see I'm joining many others with issues with The Hartford. My experience was more of the same. I chose them as an **** member because I thought it would help. I was wrong. I set up my Home and Auto bills on Autopay until I realized they charged me $8 monthly to put it on my card. I tried to change to a bank account withdrawal with a cheaper fee and although my home payment worked, the auto didn't. I was cancelled for nonpayment. I called, explained the situation to an agent, gave her my bank account number and thought I was set. Apparently, even though they had my account number for my home plan they couldn't duplicate it on the auto. They cancelled me again and refused to reinstate me. I found a cheaper plan with no charges attached to my payments, so I guess they did me a favor. Nevertheless I question why **** endorses this company and they should reconsider, especially after the reviews I've seen here and other websites. Seniors Beware!

My homeowners insurance was cancelled for a claim that their agent to me to file. We have mold in our house we discovered when doing waterproofing. I called and asked if it was covered under our insurance. She said yes so we filed a claim. The claim was denied so we paid to have the mold removed on our own. Two months later they cancelled my insurance saying I was aware of the mold prior to purchasing the insurance. I only filed the claim because they said it would be covered!

No idea what they are talking about. Making medical decisions via personnel that have never met or interacted with (even virtually) patients. My wife has been completely screwed post-pregnancy and somebody needs to investigate this monstrosity of 'company'.

The Hartford Insurance company is a woke DEI company that doesn't represent the interest of its customers but only it's profits. I had proof that a contractor that I hired was at fault when he forced his way into my yard through a locked 5 foot high fence and was bit by my dog. I told the contractor like as before that to call me a day ahead of time so I could be home to put my dog inside and UNLOCK the gate. I had phone records, the dog warden also was on record saying that my dog wasn't aggressive. Their lazy lawyer David Mathis didn't even take it to court to prove that the contractor KNOWINGLY PUT HIMSELF IN HARMS WAY. And instead they offered the contractor $70k for a simple dog bite. Like I said. This is a WOKE DEI company that isn't representing you or the insurance industry and is only interested in using other people's money to pay off liers and fill their own pockets as they kick you to the curb. Ship around don't support this company.

This is a horrendous company I was approved for disability benefits on 9/7/2024 for traumatic brain injuries and major spinal Injuries making me totally disabled and yet I have yet to see any payments due me they keep trying to find reasons for the corrupt ***** company to Not pay me even though I’m fully approved no one returns calls no one gives me a supervisor I have asked for for 2 weeks Now I call daily and now because they have not paid me I am evicted from my place of residence I have no food no gas no auto insurance I cannot go to my medical Treatments etc I am Fully destitute for no income gif 6 weeks plus I was told by Amy l***** that she is going to make damn sure I have no income at all so I quess ***** is paying her off to not process a approved claim I am no longer able to work period. Even Ryan a so called supervisor does not respond it’s disgusting I am a 70 year old disabled lady starving to death with her dog now forced to live on the street after paying a fortunate for disability insurance through my ***** job

This Company, associated with ***** is best described as bait and switch operation. They quoted an auto insurance policy for a 1 year period with no PIP coverage. After 6 months they changed the term to 6 months and added PIP at a cost of $566.00 per year. To omit PIP requires proof of Social Security medical and medical insurance coverage. The papers needed for PIP omission were omitted. Hartford dragged their feet on sending me any paperwork. And, in the meantime the time to pay for coverage expired. Result my policy was cancelled (This was my fault). The point here is when a policy is cancelled there is a 12 month waiting period to be reinstated. Based on the rating of this company they did me a favor. I now understand why Hartford continuously floods my mail with gift promotions.