ComplaintsforS&M Handyman Services LLC
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Complaint Details
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Initial Complaint
04/18/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On 2/24/22 a contract was signed by both the contractor and myself stating that I was going to give them half of 13,000(6,500) on that day. They were supposed to start a bathroom job on 3/7/22 and end approximately 4/1/22. They did not start in that date or show up like they were supposed to. On 4/7/22 I received a message from her stating they are halfway done and wanted another payment as I returned home I started to review their work. I could not believe the way they left my house,so I toke pictures and sent them to a friend. She asked me if they were licensed and I said yes as the license number is on the contract. That’s when I was told I needed a permit number so I can ask the inspector to come inspect the work. I did not know I needed a permit and was told the contractor is supposed to get it. So I messaged her and said I needed a copy of the permit, that’s when she told me she didn’t get one “they only get it if they are making structure changes and we mind as well finish and she was sending the guys over. I explained to her as she already knew I’m a new homeowner I had no idea we needed one as she did. Now she keeps messaging me to just let her finish and I want a permit
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.