ComplaintsforRenew Dental
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Complaint Details
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Initial Complaint
01/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Renew Dental/ Dr Christian O******* My daughter Samantha had a root canal done six months ago and we were told they would get back to us regarding Part 2 of the process upon Insurance Approval. We checked back after maybe 30 days the office said they did not hear back from our insurance. Since then, we have called and left messages and even stopped by. Nobody was there during office hours. Never returned our phone messages. Nothing. Dr Christian O******* was brought up on insurance fraud charges last year (to our astonishment) as we found out, and now I’m very concerned. This is unacceptable and unprofessional that nobody even bothered to let patients know if something happened with the office!Customer response
01/19/2024
We found out Dr Christian O******* of Renew Dental was found guilty and in order to avoid prison time needs to pay back $200,000 (by February 2024) that he put in claims with Medicaid for services he never performed and performed unnecessary procedures on patients with Medicaid. Please be aware of this!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.