Customer ReviewsforNorth Mill Equipment Finance LLC

Very very disappointed with this company I have paid payments from 2021, up to 2023 and I don't understand how I get behind 3 payments they repo equipment then noone let me know anything, I've called sent messages and emails always reply late & never in time to get this issye resolved. The one lady felt judgmental & made me feel like nothing as if I wasn't paying $1800 amonth since 2021. I tried to see if we could get a solution done then she give me 4 different options to pay that was not reasonable, and took to long to send me the number for my personal items to get out the equipment then I called the repo team & they told me this lady had them already send the equipment off to the auction after they repo it, basically not even giving me a chance to redeem it or know nothing seem very sneaky & suspicious. I do not recommend this company and can tell they will be dishing out some settlement lawsuit with how they treating small businesses sooner or later for sure. To many games being played. Let me kno who making lawsuit or something this is wild.

We communicated with this customer on many occasions and all of the proper steps were taken when the account went into default.  This is a commercial account.  

False response and NM owe me, my personal items back funds and apology!!! Very unprofessional for noone getting back to me to resolve situation.

Buyer / Borrower BEWARE. We financed a trailer through this company and tried registering it with PENNDOT, but due to PENNDOT issues losing paperwork and rejecting the paperwork numerous times it has yet to be registered. North Mill went into my bank account and deducted $1,000 without my knowledge and without my permission, claiming it was a penalty for not registering the trailer. I told the very rude title clerk, Yocasta, that we did everything we could on our end that it was PENNDOT. She kept talking over me, kept saying we were evading their calls and emails and we did not. North Mill spoke with tag place 2 days before they withdrew the money from my account and were informed of the status of the registration. I have made numerous phone calls trying to reach supervisor, Denise but she is "in meetings" for the last 2 days and apparently she is the only one who can rectify the situation. Yocasta called me back because she saw i was trying to reach Denise and tells me " she isnt going to give your money back so......do you still want to talk to her?" i said YES! Quite obvious Im being tossed around. I read my contract and had an attorney look at contract and theres no specific deadline for title processing and nothing notated about govt titling departments taking their time etc and that the borrower would be penalized for that. Looks like they dont have a leg to stand on. If you still choose to finance with them even after reading all the complaints, be prepared for legal battles, frustration and dealing with rude, unprofessional clerks and a company that does illegal things. I was forced to leave at least one star. Trust me, they are not even worthy of that one star, they deserve no stars and if anything owe me a star.

We have spoken with this customer numerous times. The complaint was resolved and we did refund the penalty, as a courtesy.

This is the most under handed company I have ever dealt with. Robert C******* Will not return phone calls until he needs something for himself. We have been trying to get a pay off amount for months now and nothing! Now we get a Email that North mill has filed a default on our equipment because we went past the FIVE DAY deadline for payment. We will be contacting our lawyer in this matter! AVOID THIS PLACE AT ALL COSTS!!!!!! You would be better off getting a loan from the ****** or ** ******* We had our equipment down to one payment and requested a pay off letter now they want 7000.00 dollars more which is the equivalent to 3.5 more payments

Can you provide a customer name or account number so I can look into this?