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Complaint Details
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Initial Complaint
04/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
04/21/24 I applied for a bank statement loan against my property. The loan officer took my application and quoted me rates. The terms were sent to me. The original loan officer stopped contacting me after 24 hours. another loan officer told me the terms were now changed and the costs would be much higher. I was told an appraisal was necessary and was conducted. I requested a copy of the appraisal. No appraisal was provided. The 2nd loan officer stopped communicating with me. A third loan officer returned my request for the term sheet. I was sent higher terms and told only these higher costs would be offered to me and the loan was limited to half of the original terms. This was not acceptable. I demanded a full refund of $1100 deposit. I was sent a deposit return for for $30. They said that their office had used up $1070 with legal fees and office fees and nothing more would be returned. I am pursuing action of fraud across state lines with the ****** ******** ****** ** *********** and pursuing federal action against this company for fraudulent business practices with the ******** ********** ******* ******. I am seeking unspecified legal damages in the form of a class action lawsuit against Stormfield Capital FundingBusiness response
04/25/2024
This individual requested that we commit mortgage fraud by lending against his personal residence. We informed him that we could not do that. Pursuant to the attached, Letter of Intent (See Refundable Expense Deposit) we offered to return the balance of the Consumers funds after we orders appraisals, background checks, etc. After this individual threatened to sue us, we agreed to return $750 ( even though we have no legal obligation to do so).Business response
04/26/2024
Most Recent MessageDate Sent: 4/25/2024 4:00:48 PM
This individual requested that we commit mortgage fraud by lending against his personal residence. We informed him that we could not do that. Pursuant to the attached, Letter of Intent (See Refundable Expense Deposit) we offered to return the balance of the Consumers funds after we orders appraisals, background checks, etc. After this individual threatened to sue us, we agreed to return $750 ( even though we have no legal obligation to do so).Customer response
05/02/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******** *******
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Contact Information
200 Pequot Ave
Southport, CT 06890-1371
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.