Customer ReviewsforServiceMaster Superior Cleaning & Restoration Services
10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from ELLIOTT K
5 stars11/19/2024
Chris and his team were great!!! They were efficient, explained each step, and were very clean as they did the work.Review from Caryn C
5 stars04/06/2024
Chris R. and his team from ServiceMaster were great! We had a sewage backup problem in our basement. He called me within an hour or two of me contacting them. He told me they could have a crew come the same day. He asked me to take photos for a quote instead of coming to see the site and then creating a quote, which a couple of the other companies did. They were friendly, thorough, clean and respectful of our home and fast. I would highly recommend them. Chris and team thank you so much!!!ServiceMaster Superior Cleaning & Restoration Services Response
04/09/2024
Thank you, ****** for taking the time to share your positive experience with ServiceMaster Superior Cleaning & Restoration Services. We are glad to hear that our team, led by Chris R provided you with professional and efficient service during your basement cleanup. We appreciate your kind words and hope that you won't need our services again, but if you do, please don't hesitate to reach out to us at ***** ********* Thank you again for choosing ServiceMaster Superior Cleaning & Restoration.Review from Daniela C
5 stars02/09/2024
I am writing to express my sincere appreciation for the outstanding mold remediation service and exceptional customer care that John Knapp and his team provided (Victor, Ricardo, Jose and Jeff). The experience I had with your team surpassed my expectations, and I believe it is crucial to acknowledge the commendable work you do. What truly sets your company apart is the unwavering dedication to transparent communication and customer satisfaction. Throughout the process, John kept me informed about the steps being taken, ensuring I had a clear understanding of the remediation process. Every interaction was marked by professionalism, courtesy, and a genuine concern for customer satisfaction. This level of transparency fostered trust and alleviated any concerns I may have had. The mold removal work performed by your technicians was not only effective but also executed with precision and efficiency. It is evident that your team takes pride in their work, and the results speak for themselves. The thoroughness and attention to detail exhibited during the remediation process are a testament to the high standards upheld by your company. The responsiveness to inquiries and the willingness to address any concerns promptly contributed significantly to a positive overall experience. I am extremely satisfied with the mold remediation service provided by your company. It is rare to find a business that excels both in the quality of its work and the level of customer service delivered. I wholeheartedly recommend your services to anyone in need of reliable and effective mold remediation. Thank you once again for your exceptional service!ServiceMaster Superior Cleaning & Restoration Services Response
02/15/2024
Thank you, *******, for your kind words and positive review of our mold remediation service. We are delighted to hear that our team, led by our GM John K***** provided exceptional customer care and exceeded your expectations. We take pride in our transparent communication and dedication to customer satisfaction. Our technicians work diligently to ensure effective and precise mold removal, and we appreciate your recognition of their thoroughness and attention to detail. We are also glad to hear that our responsiveness and promptness in addressing concerns contributed to your positive experience. Thank you for recommending our services, and we are grateful for the opportunity to serve you.Review from Sue B
5 stars01/23/2024
With basement flooding, we asked friends who to call, and ServiceMaster was the one most recommended. From the start, we felt in good hands. They know what they are doing, have the equipment and teams to help you, quickly and efficiently. They worked with us as bad weather kept coming, very patient with us, and we got the full sign off on full cleanup, no mold. Thank you to John and Chris and team.ServiceMaster Superior Cleaning & Restoration Services Response
01/24/2024
Thank you for taking the time to share your positive experience with ServiceMaster Superior Cleaning & Restoration Services. We are glad to hear that our team, led by Chris R and General Manager John K, provided you with professional and efficient service during your basement cleanup and mold remediation. We appreciate your kind words and hope that you won't need our services again, but if you do, please don't hesitate to reach out to us at ***** ********* Thank you again for choosing ServiceMaster.Review from Jeryl K
5 stars01/20/2024
I am so impressed with the service I received! The speed in which they came to view the space/damage and provide an estimate and complete the job was incredible. Chris could not have been nicer. The crew that came to do the clean up were kind and professional. They went above and beyond what I expected. I HIGHLY recommend this company ??????????ServiceMaster Superior Cleaning & Restoration Services Response
01/26/2024
Thank you for your kind words, ****** We're thrilled to hear that you had a positive experience with our team. Providing quick and efficient service is our top priority, and we're glad we could meet your expectations. We'll be sure to pass along your compliments to Chris and the crew. Thank you for recommending ServiceMaster Superior Cleaning & Restoration Services!Review from Bryan F
5 stars01/15/2024
Chris R**** was great. Sunday night of a holiday weekend and within 15 minutes of calling in an issue, he rang me back to make a game plan. Professional, responsive, on time, great to work with.Review from Ja K
5 stars10/18/2023
The ServiceMaster team, including project manager John K***** has been fantastic from Day 1. John and his team are patient, accommodating, careful and knowledgeable. We would definitely hire them again.ServiceMaster Superior Cleaning & Restoration Services Response
10/24/2023
Thank you for taking the time to submit a review to the CT BBB. Please be assured that ServiceMaster Superior Cleaning & Restoration both welcomes and appreciates all of our customers review of the services we provide. Each team member takes their responsibility very seriously and reflect the professionalism that you and all customers both expect and demand. Thank you again for sharing your experience with ServiceMaster Superior.Review from Angela F
5 stars07/20/2023
ServiceMaster did an amazing job cleaning my carpet. Crew and office are very professional.Review from Cathleen B
5 stars07/16/2023
We had a sewage back up in our downstairs bathroom into the basement. Once we contacted ServiceMaster, Chris and his team were efficient at removing the wet and damaged materials as well as cleaning and sanitizing before mold set in. Still completing the drying process with several air movers and a dehumidifier down there. They are scheduled to be picked up tomorrow. Considering the circumstances, we are pleased with their service so far. Chris has been great at communicating with us. They were up front about pricing so we knew what to expect.Review from Bernard V
5 stars03/30/2022
Great as always ......... Can always rely on Service Master in the most difficult of circumstances.ServiceMaster Superior Cleaning & Restoration Services Response
04/05/2022
Bernard, your review is very important to not only our team but our potential customers that often read our customer reviews. The damage your home sustained often may be a traumatic experience. As we showed, our professional team has both the experience and mitigation training that when combined with our commercial grade equipment removes all moisture and brings the home back to a dry and comfortable living space. Thank you again for your kind words. thank you, Bernard for taking a moment to share our opinion regarding ServiceMaster Superior’s response to water damage in your home.
Customer Review Rating
Average of 10 Customer Reviews
Contact Information
69 Shadow Ridge Rd
Stamford, CT 06905-1812
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