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          Find a Location

          Pitney Bowes Inc. has 184 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePitney Bowes Inc.

            Mailing Equipment
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3001 Summer St

            Stamford, CT 06905-4317

            Visit Website
            (844) 256-6444

            Customer Reviews

            1.01/5

            Average of 284 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            667 complaints closed in last 3 years

            212 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/6/1996

            Years in Business: 104

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Pitney Bowes Inc. is a global technology company providing commerce solutions in the areas of ecommerce, shipping, mailing, and data.  If you have already spoken to a Pitney Bowes representative and have been unable to achieve resolution, please contact the Client Advocate Office by submitting the form below. A Client Advocate will respond to your inquiry within one business day.

            https://www.pitneybowes.com/us/campaign/customer-advocate.html 

            Products & Services

            Shipping & Mailing Solutions, Ecommerce Delivery Services , Presort Mailing Services , Financial Services , Ecommerce Fulfillment Services, Ecommerce Return Services, Cross-border Ecommerce Services

            Business Details

            This is a multi-location business.

            Find a Location

            Pitney Bowes Inc. has 184 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3001 Summer St, Stamford, CT 06905-4317
              BBB File Opened:
              8/6/1996
              Years in Business:
              104
              Business Started:
              4/23/1920
              Business Started Locally:
              4/23/1920
              Business Incorporated:
              2/6/1922
              Accredited Since:
              8/6/1996
              Type of Entity:
              Corporation
              Alternate Business Name
              • Newgistics
              • Pitney Bowes Mailing Solutions
              • Postage by Phone
              • Global Financial Services
              Business Management
              • Ms. Suzette Herring, Customer Advocate
              • Ms. Audrey Lynch, Vice President of Operations
              • Mr. Ronnie Mahabir, Director of Client Services
              Contact Information

              Principal

              • Ms. Suzette Herring, Customer Advocate
              • Ms. Audrey Lynch, Vice President of Operations
              Read More Business Details and See Alerts

              Customer Complaints

              667 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/15/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              On 2/23/23 we requested that one of our lease contracts with Pitney Bowes be terminated as of the contract end date, which was 5/9/2024. I have attached proof of this interaction with Pitney Bowes and on 3/1/2023 we returned the leased equipment . They failed to close the account, and erroneously charged us as if the contract had been renewed. Despite multiple attempts to have this rectified, Pitney Bowes refuses to refund invoice #**********. We simply want to be refunded the amount of the referenced invoice.
              Read More
              Read 666 More Complaints

              Customer Reviews

              284 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Catherine H

              11/08/2024

              Horrible customer service - time suck to even attempt resolving any issues, which are frequent. Chat bot adds to the frustration and takes too long to get to a real person. Cannot get to a live person through their phone system. After closing the account, they will not send me a final statement showing my last payment and their reversal of a charge and the balance zero. You get excuses and misinformation about system limitations. The fees to close, EVEN WHEN YOUR LEASE HAS ENDED and you have returned the machine, are a ridiculous money grab. Completely NOT WORTH IT for a small business.
              Read 283 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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