ComplaintsforMontes Landscaping LLC
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Complaint Details
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Initial Complaint
07/26/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hello my name is ****** ****** and I'm the property manager of a professional building in *********** **. *** ********* **** **** ******* The building had area’s that needed to be filled in with cement( in between bricks) . Montes Landscaping was recommended by our Electrican, *** **** . I met with Luiz and his Father at the property. They stated the cost would be $6,519.00. The work was to be done late June. They asked for half up front. On April 27, 2023 ( check number ***** ******* ******* **** ) A ********* check was sent for $3,259.50. Two and half weeks before the work would begin, I told them we had something that came at the building which needed or attention . I asked for our money back. I was told no. I persued it, then the son stated, his Father said.,they were going to keep 25%. I knew that wasn't right, because they never did any work, nor ,did they have to purchase special products for the job and there wasn't a signed contract . That was the last I heard from them. There have been no returned calls There hasn't been any returned text messages It’s as if they have disappeared. This is considered theft. ********* wants the full $3,259.50 they did not do any work. I appreciate any assistance you might share. I've been in business a long time and I’ve never been in this situation. Thank you, With kind regards, ****** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.