ComplaintsforScrubbin Bubbles Car Wash
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Complaint Details
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Initial Complaint
03/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
so I took my car a oil change, flush and detail on Thursday, had no prior problems before this. The car is a 2017 ***** * and I paid roughly $170 for the servies. And 4 days later I’m paying a $5000 repair bill. I’ve have had the car for 2 years always kept up on oil changes. Never had any over heating or radiator problems. And Tuesday all of a sudden After driving about a quarter mile 4 days after my oil change (after the weekend passed and I had no issues) I saw smoke coming from the engine and I rolled my windows down and heard ticking, immediately parked and had it towed to the oil change place thinking that they messed up something. The told me it’s not their fault and that it was a power steering leak (this car doesn’t have power steering fluid) so I took it else where to have it looked at and the found the engine block was cracked. The place I got the oil change done is taking no responsibility for it. And the also lied to me to cover it it and make it look like it was something elseBusiness response
03/12/2022
We looked at ***** car and reached out to our vendor that supplies the engine flush. After talking with our distributor we found out that there was no fault on our part.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.