ComplaintsforRoad Runners Transportation
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Complaint Details
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Initial Complaint
06/24/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I had a 350 pound door delivered to me on 6/24/2022 by one rude and very unprofessional delivery driver to my office. The box the door was in was very damaged and it took him almost an hour to get the door off the truck because this was a 2 man job. I asked that the pallet not remain on the premises and he told me the pallet had to remain. I then called the customer service number to address the issues I was having with him and he told me he was not going to wait for me to get in touch with someone and loaded the door back on the truck. I am not paying for a re-delivery and I want this addressed as well as how rude and unprofessional he was during the delivery. B/L NO: 3384673 MANIFEST 1553280
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.