ComplaintsforOff Leash K9 Training Delaware
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Complaint Details
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Initial Complaint
06/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company preaches 100% Off Leashed Training for dogs in several areas "We guarantee 100% Obedience, 100% Off-Leash and 100% distraction proof pup at the end of our program. Your dog will be trained to have the same level of obedience as most Police/Militray working dogs" This is absolutely an exaggerated claim. My dog, 5 mo old French Mastiff, came home and failed to listen to most commands, he pulled away to during walks and many other failed commands. I contacted the business. They are full of excused. Claming he needs more transition time, more follow up training. The manager ******* is extremely RUDE and refused to provide me contact information on the owner. She denied any refund, yet the business guarantees 100% trained.Initial Complaint
02/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
The trainer ****** and the Owner/Manager ****** are the most unprofessional people I’ve dealt with in a while. I’m trying to reschedule a training and they’re making the process so difficult. Being kind and transparent goes a long way.
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.