ComplaintsforDaniel's Contracting
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Complaint Details
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Initial Complaint
06/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We contracted with ****** after finding him on Yelp to build a covered front porch on our home. The total job was quoted at $10,000, and ****** required a deposit of $4,500 to buy supplies and begin the work. Repeatedly we asked if a permit was needed, and ****** replied "no." Work began in July, including removal of siding, cutting existing concrete, and affixing wood "brackets" to the front of our home. However, days and weeks went by without hearing from ****** again. After several unanswered calls and texts, we had an inspector come by to evaluate the work in progress to determine it's worth so that we can calculate a numeric value to request be refunded to us. The inspector said that none of the work was usable, and that a permit is definitely required. After months of ****** continuing to not respond, we had to pay a large chain to come in to restore the front of our home by installing new siding in the front (the original siding is discontinued), which was more than the initial deposit we made to ******. We are seeking to be made whole and have our deposit returned to us. Recently, a young woman came to our home and identified herself as ******'s sister and indicated that he intends to repay us our deposit, but was out of town for a family emergency. She provided her telephone number, but again, after several exchanges with her, she, too, is now unresponsive. We want our deposit back.Initial Complaint
12/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On 10/13 met with Dan and discuss purchase and install of a storm door. We,agreed on a price of $550 for purchase and install. I paid him that amount and received a receipt. Job was to be done by 10/15. Contacted him on the 17th and he said he had fallen behind in his work.Called him on 17th he stated that door had to be special order and will be here Tuesday. Mean while will stop by Monday and install strip. Heard nothing from him till Thursday when I called him with no answer but he called back within three minutes. Stated he has door and described door as being a beauty.Also said he would install the door, the sash and stain door as a good will gesture Friday. Again no response from him till Monday when I called him and informed him that I had enough of the cat and mouse game he's playing and he stopped me in my tracks and stated that he would install the door between 3:30 and 4:30 today. It's now 7:18 pm. Still nothing.....10/30........2:34pm. Sent a text message in regards to my intentions of contacting a lawyer. 10/31., Received text at 00:34 stating reasons why I hadn't seen or heard from him. Text also stated he was coming after church to do installation.He showed up app. 14:30 with his son and a helper. Repaired latches, sash, lightly sanded door, removed old flashing for screen door, cleaned up molding by smoothing and filling wood blemishes. Went to install new door and realized it was too small. Cleaned up and took door back to exchange. Will return tomorrow... ( 17:45 ) He showed up app. 14:30 with his son and a helper. Repaired latches, sash, lightly sanded door, removed old flashing for screen door, cleaned up molding by smoothing and filling wood blemishes. Went to install new door and realized it was too small. Cleaned up and took door back to exchange. Will return tomorrow... ( 17:45 ) Have not had any form of contact since.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.