ComplaintsforAllstate Cooling LLC
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Complaint Details
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Initial Complaint
09/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid for a completed job including permit. There is no permit as Ive never received documentation to sign. They have not yet remove the old compressor. They have left some of their things on my rooftop. They damaged my home and employee ***** said that he would pay for the damages or reduce the cost by removing what a crane wouldve cost. I told him he did not need to do that. He asked if I wanted to pay the total and he would just pay for the damages and I agreed to that. And then today he is lying and says he never said that, although he did say it in front of me and my father.Customer response
09/07/2023
Photo showing they were aware of invoices coming, they were going to remove the scuff marks off my floor, which they didnt. They were to bring permit paperwork, but did not so they did installation without city permission.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.