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Complaint Details
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Initial Complaint
06/29/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
They informed me they going to start repairs to roof within 3 weeks. Im still waiting on repair or answer on why theyre a delay ? **************** has no definite answers when you call for answers. Would like repairs done before next hurricane. Please help me out. Thank you, in advance for your help. Past reviews of this company have been awful. Which I seen afterward. Maybe credit back from company for broke promises from them.
Business response
06/30/2023
To whom it may concern the allegations of ******************************* are not true. We are doing a roof for the homeowners who are ********************* her soon to be ex-husband and *************** phone number ************ for verification they are the property owners, ******************************* is supposed to be moving off of the property & does not have anything to do with this a business proceeding. She does not own the property and was not allowed to sign paperwork her name isent on .Via ***** law, Im not going to attach the proposal because she is not on it in it or have anything to do with it, and ************ has asked me not to for privacy reasons ************ stated when I called him to confirm this allegation that Better Business Bureau may call him and he will verify that this allegation is fraudulent and at this point they are in the process of her leaving the property. She is causing deprivation of character for my company due to her fraudulent allegations and intern may be turned over to my attorney, but will be added to the paperwork for ************, who is on the trust, if any other verification is needed for the Better Business Bureau. Please contact me at the same email and I will ask permission to send it over to show you. She has no legalities on this job . Per *********** and **************** Morel, Roofing has been instructed, We are and not to talk to *****************. At any point That is another reason shes trying to slander us. Thank you for your timeCustomer response
06/30/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Im live at house. I just want to know when repairs will be done. Simply question.
Sincerely,
*******************************
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.