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          Gettel Hyundai of Lakewood has 1 locations, listed below.

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            Business ProfileGettel Hyundai of Lakewood

            New Car Dealers
            BBB accredited business

            Contact Information

            5921 E State Road 64

            Bradenton, FL 34208-6201

            Get Directions
            Visit Website
            (941) 747-9262

            Business hours

            8:30 AM - 8:00 PM
            Business Hours
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 7:00 PM
            12:00 PM - 5:00 PM

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/13/2012

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This car dealership specializes in Hyundai sales and auto repair services.

            Products & Services

            This car dealership specializes in Hyundai sales and repair services

            Business Details

            Location of This Business
            5921 E State Road 64, Bradenton, FL 34208-6201
            BBB File Opened:
            4/12/2001
            Years in Business:
            24
            Business Started:
            11/1/2000
            Date of New Ownership:
            8/2/2011
            Business Incorporated:
            11/1/2000
            Accredited Since:
            9/13/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of VF/1001655-1 for this business, issued by Department of Motor Vehicles-Tallahassee

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            BBB records show a license number of VF-1042560-1 for this business, issued by Department of Motor Vehicles-Tallahassee

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            BBB records show a license number of MV84771 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 2/3/2026.

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            BBB records show a license number of MV9906205 for this business, issued by Florida Office of Financial Regulation. The expiration date of this license is 12/31/2024.

            These agencies may include:

            Florida Office of Financial Regulation

            101 E Gaines St

            Tallahassee FL 32399

            (850) 487-9687

            BBB records show a license number of W067917 for this business, issued by Department of Financial Services

            These agencies may include:

            Department of Financial Services

            200 E Gaines St

            Tallahassee FL 32399

            (877) 693-5236

            Type of Entity:
            Corporation
            Alternate Business Name
            • Gettel Bradenton, Inc.
            Hours of Operation

            Primary

            M:
            8:30 AM - 8:00 PM
            T:
            8:30 AM - 8:00 PM
            W:
            8:30 AM - 8:00 PM
            Th:
            8:30 AM - 8:00 PM
            F:
            8:30 AM - 8:00 PM
            Sa:
            8:30 AM - 7:00 PM
            Su:
            12:00 PM - 5:00 PM
            Business Management
            • Mr. James C. Gettel, President
            • Mr. Robert Bisplinghoff, COO
            • Mr. Jay Alexander, General Manager
            Contact Information

            Principal

            • Mr. Darrin Shelton, General Manager

            Customer Contact

            • Mr. James C. Gettel, President
            • Mr. Robert Bisplinghoff, COO
            • Ms. Rosemary Garza, Controller
            • Mr. Darrin Shelton, General Manager
            • Mr. Jay Alexander, General Manager
            Additional Contact Information

            Fax Numbers

            • (941) 744-1160
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On June 25, I used an independent facility to diagnose and recharge the ** on my 2020 Hyundai Sonata with ****** miles. ** doing so, they found an a/c leak inside the vehicle by the center a/c vent. Since this would be covered under my 5 year new car warrantee, I contacted the Gettel Hyundai dealer with this problem on June 28. The Gettel service department told me that they dont take independent evaluations and therefore I needed to make an appointment to verify this condition which is covered by warrantee. I was given an appointment for July 29 (one month and 1 day later). Yesterday, after waiting one full month, I showed up for my appointment and ** told they dont do ** diagnostics by appointment! I would have to leave my car for up to 7 or more days to have this evaluation done! They apparently have a 4 inch stack of appointments before me. If I left my car, they dont provide a rental and suggested I go to a rental car company. They also suggested I contact Hyundai in ******, ******* who might take me sooner (****** is 27 miles one way!) If Gettel does not do ** diagnostics by appointment, why did they do just that on June 28?Giving me an appointment 30 days out only to then tell me they dont do this work by appointment tells me they are doing all they can to avoid doing warranty work. The independent facility diagnosed this problem in less than 2 hours. Having been given the leak location, any competent dealer should be able to verify in less than one hour. Being told I need to leave my vehicle for a week or more and that they have a 4 inch stack of appointments before me indicates they are doing all they can to avoid warranty work. Please help.
            Read More
            Read 9 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Elisha O

            09/14/2022

            Due to a recall for the Anti lock breaks that has been active since January and Hyundai is apparently incapable of repairing, my motor blew up while I was driving it. I had to take it to Hyundai due to this (I purchased with ****** next door) and I am trying to be patient but there is nearly 0 communication, I have called the location leaving multiple voicemails BEGGING for a call back, I was told I can text for updates which takes days and get a bare minimum update. This is my only way around, Hyundai did not provide a rental so I am paying out of pocket for a car and being jerked around. I get the situation you're busy and can't tend to everyone immediately but this was your company's negligence and poor cars, and I'm paying for it. You're filling my emails asking to buy my car but I cant speak with anymore but a voicemail, I would gladly sell it and let you take your sweet time playing with the car, at least I could go back to ****** and get one of their cars and have their great service instead of this poor excuse of service. This will be my last car manufactured by Hyundai. Extremely poor experience
            Read 1 More Customer Review

            Local BBB

            BBB of West Florida

            More Info on Local BBB

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