ComplaintsforYuppy Puppy Bed & Biscuit LLC
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Complaint Details
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Initial Complaint
12/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On december the sixteenth twenty twenty three I took my puppy to this business to have Her groomed and bade I asked him multiple times not to shape her and if they couldn't get around that they don't worry about the hair on her back. They promised me they wouldn't and they even called. When I had my son in law picker up, they told Him, they do not take anything with cash. There's no sign up and they did not tell me that the day I dropped her off not to mention they didn't even have my appointment written down the day before, so it was a very big inconvenience in which the owners had not taken to consideration but apologize. So that when I actually took her and picked pet him, pick her up. They don't take cash. All she had was my card. They do that on purpose. I believe because the *** next door charter to $6 to get money out there for. It ended up being more than it cost because of the whole situation of them. Not telling anyone that they don't take anything with cash. Yes, the owners did not try to reach out. I want to refund or something done about this. My dog is horrible and I was promised. She would not be shaved and first. They missed the appointment didn't put on the books. Then they didn't tell me they didn't take cash and they lied about how they groomed my dog.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.