ComplaintsforBest Price Electric Service, LLC.
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Complaint Details
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Initial Complaint
01/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired Frank to do electrical work. Paid him in full. The County inspector came, Frank did not show up at the scheduled time. The inspector asked for another ground rod to be put in. I called the office and asked if he could come back to finish the job. The secretary hung up on me. He has been paid in full and needs to finish the job. I am 80 years old and the County is going to turn off my electric if Frank won't finish the job he has already been paid for.Business response
01/26/2023
This is in response to the complaint from Barbara T*****.
I am Jody the office assistant @ no time did I hang up on Barbara T*****. We were notified that the Pasco County Inspector was requesting to have an additional rod installed. We are in fact taking care of the rod to be installed this morning for the customer & had her on the calendar for our first opening this morning. Also, we replaced wire that we didn't even charge her for it. We kept her informed of everything that was going on.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.