ComplaintsforMagnificent Air, LLC
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 4/19/2021 Magnificent Air installed a new Daikin HVAC unit. Also purchased at that time were two ** filter systems. (Platinum ** System($550) and Platinum PCO ** Light System($1500).Invoice #******* totaling $9273. On 7/17/2023 a technician came out to replace the ** bulb as per routine maintainence. When he opened the unit he informed me that there was no ** system(Platinum** System) installed. I immediatley called Magnificent Air to make them aware of this. They said they would notify the owner and she would respond to me. No answer. Over the last three weeks I have called 7 or 8 times asking to speak to the owner and received various excuse as to why she could'nt speak with me. Each time I was told the message would be relayed and she would call me back. She has never called.
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Contact Information
Business hours
Today,8:00 AM - 5:00 PM
| MMonday | 8:00 AM - 5:00 PM |
|---|---|
| TTuesday | 8:00 AM - 5:00 PM |
| WWednesday | 8:00 AM - 5:00 PM |
| ThThursday | 8:00 AM - 5:00 PM |
| FFriday | 8:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.