ComplaintsforKirkwood Electric
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Complaint Details
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Initial Complaint
11/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This business was hired by my association to install new outside lights on our garage. The day before they installed the new lights my lights worked perfectly. The day after they installed them my lights did not work anymore. I attempted to get resolution from ********************* that runs the association and they got in touch with this business. They sent an electrician out and want to charge me $800 to run a new light cable, so the light can work. Any reasonable person would think that if they worked the day before this company touched them and then they didnt work the day after this company touched them that this company did something to the lighting in the wall that caused it not to work. I have contacted this company several times and now theyre at the point where theyre just not answering any of my emails anymore so they are completely ignoring me. They tampered with my wires on my garage and now it doesnt work anymore. I have been writing back-and-forth for over a year now trying to get this resolved on my own, and that is why I have not filed this complaint before at one point I thought they were going to help me and now everyone is ignoring me Its very frustrating. I have saved all email correspondences with this company and with ********************* who is the go between in the beginning if you need anything else please let me know.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.