Business ProfileforFlorida Window Geeks

*** was hired to replace 12 windows, 2sluders, pass thru window, front *********** garage door. Repairs began Nov16, they hit a waterline, when installing the pass thru, last s**** they put in hit waterline causing water damage to my home. I asked for insurance information & was advised by several employees this would be taken care of. I could not see behind sink or dishwasher what the extent of the damage was , the owner of the company as well as the ******************* came out & said they would correct damage. I advised I was concerned about what I couldnt see. I made several calls to the office re: correction of poorly installed windows & again asking about water damage. In May i saw behind the dishwasher ( which was replaced due to control panel not working, I have pictures of dishwasher showing no water issues) & the water damage was severe. ( picture) I asked again, spoke with *** the installation manager who informed me that it was their fault and they would correct damages. Now the owner of the company has said that he wil not provide insurance information as he hasnt put a claim in on 13 years & wasnt going to start now. I have paid 35k of a 40k job & have no problem paying off the balance when the work is completed, however I still have the pass thru frame that is warped & still damaged & have been advised that they were ordering the frame , but have gotten no response from *** regarding this. I have extensive damage to my house fron their poor installation. I would like my kitchen back in the condition it was prior to using FWG. The owner is slandering me saying I want a new kitchen and should use my own insurance for the damage they did. They say the waterline was where it shouldnt be, however that is irrelevant they should have done their due diligence As they are the ************** relied on their expertise. All Im asking for is the insurance information so that repairs can be done properly. It shouldnt cost me 10k + to have used them