ComplaintsforAll-O-Matic Garage Door
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Complaint Details
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Initial Complaint
06/06/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I contacted All O maic about replacing the rubber piece on my garage door and I was quoted a price of 220.00 and was then charged 266.00 and then I had to call them again cause water was now leaking into my garage and Gilberto came by and put two walmart bags inside each end of garage door and when it rained now my whole garage floor is getting a lot of water inside. I have an appointment with them today between 200 and 400 pm and they still have not shown up. I told them I needed them to remove the black rubber piece that they put in a few weeks ago that now causes water to leak all inside my garage. I want them to take that rubber piece back and reimburse me the $266.00 if they cannot stop the water from coming inside my garage. I am living in this house 32 years and never had water coming inside until the put the black rubber piece and 2 walmart bags to stop the water. This is crazy and i never heard of anyone putting in walmart bags to stop rain from getting inside. I need this no good rubber piece exchanged for a new one that will keep water out Ms ****** ******Customer response
06/07/2023
They came out today and fixed the problem with the garage door
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.