ComplaintsforGodfrey Environmental Contracts LLC
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Complaint Details
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Initial Complaint
07/07/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I have dealt with this business and Tyler M ****** in the past on at least one occasion and although it wasn't smooth and effortless, I at least received the product I paid for. In 2021 I ordered milled asphalt from Godfrey Environmental, I had to pay up front, which was understandable due to my delivery location being 45 minutes from the business. Material was delivered and order fulfilled. On May 12, 2022, I ordered 15 tons of crushed limerock from Tyler which was immediately invoiced and paid in full to the amount of $1,100. It took multiple attempts and a handful of excuses before I received any product at all from that order and on May 27th, I was delivered 8.7 tons (58%) of my order. Tyler told me he'd deliver the rest the following week, which continually was pushed back, providing more excuses, then he stopped responding to messages and has blocked my number and ******** messenger account. I either want the remaining limerock 57 owed to me (6.3 tons) or I want $462 refunded from the amount paid in for a contract that was not fulfilled on his end.Customer response
07/25/2022
Unsure if the owner is still in jail or just not involved but I was contacted via ******** messenger on 7/19 and asked to call for a refund. A lady, Raina, answered and processed a partial refund to me through *****.
She claims her and another man are trying to dig the business out of the hole they are in. Two other people have contacted me stating that business owes them refunds for work not completed as well.
After processing my refund, Raina did request I remove a ******** post I had which outlined my scenario and asking if anyone had contact with Godfrey Environmental.Initial Complaint
04/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had crushed concrete (with many huge chunks) dumped next to our driveway on March 4 (tearing up my yard and my neighbors yard and breaking a sprinkler line in the process). Many times, we have heard they were coming tomorrow or next week and here we wait. Eventually, we stopped getting replies to inquiries. When I complained about this, they cancelled the job and offered a $300 refund. $975 was paid for in advance (with a quote of $433 for material).
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.