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          Ferman Ford of Countryside has 1 locations, listed below.

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            Business ProfileFerman Ford of Countryside

            New Car Dealers
            BBB accredited business

            Contact Information

            24825 US Highway 19 N

            Clearwater, FL 33763-3902

            Get Directions
            Visit Website
            (727) 797-2277

            Customer Reviews

            1.17/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/6/2012

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers sales of new and used vehicles, as well as auto repair services and parts.

            Business Details

            Location of This Business
            24825 US Highway 19 N, Clearwater, FL 33763-3902
            BBB File Opened:
            4/29/1986
            Years in Business:
            44
            Business Started:
            6/1/1980
            Date of New Ownership:
            5/12/2014
            Business Incorporated:
            5/12/2014
            Accredited Since:
            4/6/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of VF1080476/1 for this business, issued by Department of Motor Vehicles-Tallahassee

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            BBB records show a license number of MV91054 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 6/9/2026.

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            BBB records show a license number of MV91188 for this business, issued by Florida Department of Agriculture & Consumer Services

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            BBB records show a license number of MV9909208 for this business, issued by Florida Office of Financial Regulation

            These agencies may include:

            Florida Office of Financial Regulation

            101 E Gaines St

            Tallahassee FL 32399

            (850) 487-9687

            BBB records show a license number of W197183 for this business, issued by Department of Financial Services

            These agencies may include:

            Department of Financial Services

            200 E Gaines St

            Tallahassee FL 32399

            (877) 693-5236

            BBB records show a license number of W197430 for this business, issued by Department of Financial Services

            These agencies may include:

            Department of Financial Services

            200 E Gaines St

            Tallahassee FL 32399

            (877) 693-5236

            BBB records show a license number of VF-1080476-1 for this business, issued by Department of Motor Vehicles-Tallahassee

            These agencies may include:

            Department of Motor Vehicles-Tallahassee

            2900 Apalachee Pkwy # B441

            Tallahassee FL 32399

            (850) 617-2000

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Ferman of Countryside, LLC
            Business Management
            • Mr. Preston Farrior, CEO
            • Mr. James Ferman Jr., Chairperson
            • Mr. Douglas M. Tew, Vice President
            • Mr. Stephen Straske II, President
            Contact Information

            Principal

            • Mr. James Ferman Jr., Chairperson

            Customer Contact

            • Mr. Preston Farrior, CEO
            • Mr. James Ferman Jr., Chairperson
            • Mr. Douglas M. Tew, Vice President
            • Mr. Stephen Straske II, President
            • Ms. Emma Crane, Customer Service Specialist
            • Ms. Shelly Krolikowski, Assistant General Manager
            • Mr. Bob Murray, General Manager
            Additional Contact Information

            Fax Numbers

            • (727) 793-6290
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Ferman **** destroyed my **** Bronco during a test drive. My 2021 **** Bronco Sport, Outer Banks, is under manufacturer's warranty and was brought to Ferman **** on September 30th for a "charging system" light on the dashboard. On October 2nd, I received a call from Ferman ****'s Service Manager who informed that "a Ferman's technician was conducting a test drive and forgot to close the hood of my vehicle, causing some damage to the the car." Ferman's Service Manager offered to fix the vehicle at no cost to me and suggested "NOT to report the damage to CarFax." This is not acceptable to me, since my low mileage vehicle was like new, zero accidents, and this negligence has diminished the value of my car by thousands of dollars. Additionally, the suggestion of NOT reporting this damaged vehicle to CarFax sounds illegal. My husband and I went to Ferman **** to see the damage, and it wasn't "some damage," it was tremendous damage done all over the vehicle (see pictures). We made an appointment to meet with the General Manager *** ****** on October 7th at 9:00 am and not only did he NOT show up for the appointment, but he neglected to have his assistant call to cancel. It is October 15th, and I am yet to hear back from the General Manager. They have my vehicle at their shop and I have a loaner, which has become my only form of transportation since my husband and I lost our second vehicle due to flooding during Hurricane ******. I will NOT accept a used vehicle from Ferman ****, since I believe they have most likely "fixed it without reporting it to CarFax." My request is a replacement with a new **** Bronco Sport, Outer Banks, in an acceptable vehicle color to me, since Bronco is not manufacturing Area 51 color on Bronco Outer Banks any more.
            Read More
            Read 10 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Phillip D

            06/13/2024

            On Thursday 3-23-2024 I received a Ford X-Plan quote for a F-150 4X4 Tremor Super Crew from Flammer Ford Tarpon Springs, FL and Walker Ford. On my was back home in Seminole on US 19 I noticed some F-150's at Ferman Ford and decided ti investigate. No Tremor's at Ferman. I was approached by Leo ** and told him I had been to the other dealers and that Flammer had offered $52,000.00 for my 2022 F-150 King Ranch. He told me that they could probably match that offer. The trade in value would be decided when the Tremor would be delivered (reasonable) I told Leo I had been dealing with Flammer and Walker for the past 40 years and had one bad dealing with Ken ***** ****. Leo said Ferman was nor like that. My wife and I returned home, discussed the situation and returned to order the Tremor. We applied a $500.00 deposit to seal the deal. I asked for something in writing (Ferman 10-Minute Appraisal Bonus) which when I reviewed at home stated value of $45,000.00 to $50,000.00 , lower than discussed. My confidence in Ferman (Ken *****) was starting to fade. Like in the past 25 years I started the process of tracking my New Tremor. The next day no response ( e-mail) from Ford confirming my order, the same next day Saturday, again Monday, Tuesday, Wednesday and Thursday. I saw upset, contacted Leo, cancelled the Tremor order and requested that my $500.00 be returned. He said he would have it returned. This was Thursday morning, please read on. That afternoon after lunch I contacted Flammer Ford in Tarpon Springs (dealing with them since 1984) and asked to place the order for the Tremor. We made the trip that afternoon (Thursday) and completed the order. PLEASE-PLEASE continue reading.The next day (Friday) I received an e-mail from Ford Motor Co. stating they had received the order (Order Number D111) and (VIN) 1FTFW4L52RFA99261. Ford Tracking showed that the Tremor had been built and complete on 6-6-2024 and was being shipped. Ferman has not returned my $500 deposit
            Read 5 More Customer Reviews

            Local BBB

            BBB of West Florida

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