Customer ReviewsforPhoenix Claims Consulting
29 Customer Reviews
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Review from Ralph D
5 stars09/29/2024
Phoenix Claims Consulting is fantastic! After suffering tens of thousands of dollars in damage due to hurricane Ian, I promptly filed a claim with my insurance carrier. Initially, the carrier was prompt, sending their adjuster out to survey the damage in provide detailed documentation. However, that's when the insurance carrier became non-responsive, difficult to get a hold of, and generally uncooperative. In fact, they eventually denied major portions of the claim that their own field adjuster documented! They even went as far as sending out a second adjuster, to contradict the opinions of their first adjuster! The carrier then began, when I came to know as a common tactic, to "delay, deny, and underpay" my claim. After over a year and thousands of dollars out of pocket, I knew I was in over my head. Based upon excellent recommendations and reviews, I consulted with Phoenix Claims. The immediately springing into action, reviewing my claim, sending their own adjusters, team of professional contractors, and took hundreds of photos. They compiled detailed reports of damage and professionally documented their findings. They worked tirelessly and aggressively with my insurance carrier to obtain the maximum settlement. Ultimately, we were able to settle with my carrier for an amount eight times what the carrier initially offered me! As valuable as the settlement, Phoenix Claims Consulting took the stress out of the process, dealt with the insurance company directly so I did not have to, and acted as an excellent representative in my best interest to complete my claim to my satisfaction. They stayed in constant communication with me and kept me apprised during the entire process. I would not hesitate to call them again if I needed to file a claim!Review from Ellen E
5 stars09/26/2024
We cannot speak highly enough about Phoenix Claims Consulting in general and Dane and Ryan Risteen in particular. They have each assisted us with claims on two different properties during the past 10 years. They are both very professional and extremely knowledge and negotiated good results for us with those claims. Just recently we had a question about how to proceed with damage from a small water leak in our home, where we weren’t even going to use their services, and knowing that, Dane still spent time guiding me. We highly recommend Phoenix Claims Consulting.Phoenix Claims Consulting Response
09/27/2024
Thank you very much for the kind words and the chance to be of service. Once a client, always a client! We are here for you. ~The Phoenix Claims TeamReview from Fernando G
5 stars09/05/2024
Really happy with this company , I just had really great experience with their service , very helpful also ready to answer any questions we may have with an excellent costumer service , they went above my expectations and they always kept informed about the whole process . I definitely would recommend this company to anyone I knowReview from Brian S
5 stars08/31/2024
My experience with Phoenix Claims Consulting was outstanding. Both Ryan and Dane Risteen could not have been more knowledgeable and helpful. I contacted Ryan with about a month to go before final claims were due to be filed with FIGA; this was after Hurricane Ian and my insurance company had left the state. Ryan came over the next day to evaluate our situation and two days later Dane came and did a complete review of our damage. After much work and effort, my claim was settled for more money than I had hoped for. I highly recommend Phoenix Claims Consulting for anyone with an insurance claim.Review from Mary Jane H
5 stars07/23/2024
I had an outstanding experience working with Phoenix Claims Consulting. They were professional, knowledgeable and thorough and always courteous when interacting with my insurance company. The outcome of my claim was beyond my expectations. For anyone who incurs damages due to a storm, your very first call should be to them!Phoenix Claims Consulting Response
07/24/2024
Thank you very much for the kind words and the chance to be of service. We sincerely appreciate the opportunity to assist you with resolving your property insurance claim. ~The Phoenix Claims TeamReview from Candelario M
5 stars07/17/2024
My family and I are greatful for Phoenix Claims Consulting, because of their support and extremely superb claim put for worth that allowed my claim paid and allowed for my family to maintain our home. Thank you and Thank God for allowing us to cross paths. We wish you the best and many blessings. God Bless AmericaPhoenix Claims Consulting Response
07/24/2024
Thank you very much for the kind words and the chance to be of service. We sincerely appreciate the opportunity to assist you with resolving your property insurance claim. ~The Phoenix Claims TeamReview from Hattie K
5 stars06/10/2024
This is the best company I have ever worked with in my life! Excellent people and excellent work done! I had an impossible case in trouble for 1.5 years. I changed over to this company and everything was resolved within 3 months. 5 Stars is not enough for the GREAT WORK Mr. **** and his team performs!!! I highly recommend you work with them!Phoenix Claims Consulting Response
07/24/2024
Thank you very much for the kind words and the chance to be of service. We sincerely appreciate the opportunity to assist you with resolving your property insurance claim. ~The Phoenix Claims TeamReview from Tom B
5 stars04/22/2024
Great service and helped me find new ins agent who obtained great policy as my ins company would not renew and my agent said nothing they could do. Wow. Great job RyanPhoenix Claims Consulting Response
07/24/2024
Thank you very much for the kind words and the chance to be of service. ~The Phoenix Claims TeamReview from susan S
5 stars02/25/2024
This company is amazing! Ryan always answered my emails and calls and was so patient with all my questions! They did a fantastic job and helped us get through the mess left by Hurricane Ian, "going out of business" insurance companies, ALL the paperwork hoops from the state of Florida, and they were able to get a settlement check that I would never have gotten on my own. I would totally recommend them to anyone!!!Phoenix Claims Consulting Response
07/24/2024
Thank you very much for the kind words and the chance to be of service. We sincerely appreciate the opportunity to assist you with resolving your property insurance claim. ~The Phoenix Claims TeamReview from Ella B
5 stars02/21/2024
Thank you so much Ryan for your professionalism. Your guidance in our claim was very thorough and thoughtful, your referrals of all the right people to help with our claim helped us to succeed. You are always available to answer any questions and looking for all the possible ways to help your clients. Battling the insurance companies is frustrating and exhausting. Ryan helps to make this process easier. For that, I appreciate you.Phoenix Claims Consulting Response
02/22/2024
Thank you very much for the kind words and the chance to be of service. We sincerely appreciate the opportunity to assist you with resolving your property insurance claim. ~The Phoenix Claims Team
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