312 Customer Reviews
Review from Gary S
5 stars11/19/2024
Very good service high quality hearing aids for the costReview from Clifton G
5 stars11/15/2024
The product is extremely sensitive and the process was better than when I was tested locally by someone in the room. Attention to detail suggests that this company has your best interests at heart.Review from Leona D
5 stars11/11/2024
Hear.com was awesome! I never had to leave the house for an appointment in a far away town. They actually sent a tablet to me for the actual hearing exam and for the week after follow up appointment. You do have to have at least ********************* but other than that, it was pretty seamless. Their **************** team reaches out to you by text or email or even phone call and they are there for me if I ever have a question about how something works. I think the most awesome part is that if you lose or break a hearing aid that they will replace your hearing aids one time without any charge. Ive never heard of that before with the usual storefront office. Great company with great customer service!Review from Joyce C
5 stars11/11/2024
100% Satisfaction Hearing Aids from Hear.Com work very well for me and everyone who I talked to on the phone and in their office was extremely friendly and helpful. Also, they were 1/2 the price I was quoted from my ****Review from Louis V
5 stars11/11/2024
Great service fantastic product wonderful support. Only one thing they can improve on once youve had your hearing aids they should be able to run a test with hearing aids to see how improved your hearing is.Review from Robert R
5 stars11/06/2024
The service, price and quality of the hearing aids are great. I had ot try several styles to find the best for me. There was no problem. The changes were seamless. I am a very pleased customer of ********************.
Hear.com, LLC Response
11/08/2024
******, thank you for your wonderful feedback! Were delighted to hear that youre pleased with the service, price, and quality of your hearing aids. Finding the perfect fit is so important, and were glad we could provide a seamless experience as you tried different styles to find the best one for you. Its a pleasure to have you as a customer, and were here to support you anytime. Thank you for choosing hear.com.
Happy hearing! -********, Customer Success Team
Review from Lawrence S
5 stars11/05/2024
My representative, Elizabeth R., did a great job. She listened well, provided options that addressed my specific issues, and did a great job of following up after the sale.Hear.com, LLC Response
11/08/2024
********, thank you for sharing your experience! Were thrilled to hear that ********* provided such attentive and personalized service, offering options tailored to your needs and following up to ensure everything went smoothly. Listening and providing ongoing support are key priorities for us, and were so glad ********* made a positive impact on your experience. Thank you for choosing hear.com, and please dont hesitate to reach out if you need any further assistance. Happy hearing! -********, Customer Success TeamReview from Ralph Y
5 stars11/04/2024
Pleasant, knowledgeable, very easy to work with and great products.Hear.com, LLC Response
11/05/2024
Ralph, thank you for your kind words! We're thrilled to hear that you found our team pleasant and knowledgeable, and that you’re enjoying our products. We’re committed to providing exceptional service and quality, and it’s great to know we’ve met your expectations. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success TeamReview from Barbara T
5 stars11/02/2024
I love my new Hear.com hearing aids. Ive been wearing hearing aids for 12 years and these are definitely an improvement. I love the features such as the directional hearing, pairing with my phone and television. I was concerned about the process being entirely handled remotely, but it turned out to be simple, convenient and informative. Everyone was professional, kind, and truly wanted the best hearing options for me.Hear.com, LLC Response
11/05/2024
*******, thank you for sharing your wonderful experience! Were delighted to hear that your new hearing aids have been such an improvement and that youre enjoying the advanced features like directional hearing and seamless pairing with your phone and television. We understand that a fully remote process can be a concern, so its great to know that you found it simple, convenient, and informative. Our team is committed to providing professional and personalized care, and were thrilled that we could deliver the best hearing solutions for you. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success TeamReview from Karen A
5 stars10/27/2024
I must say that the customer service team Kory and Danica (Audiologist) were exceptional. I found the virtual training very good and had never experienced that before and very impressed with it. All materials needed for the training arrived quickly. The charger in the box did not work but was sent a new one in two days. I would definitely recommend the Hear.com aids to anyone who is experiencing loss of hearing. It sure makes your daily life and activities much easier.Hear.com, LLC Response
10/31/2024
*****, thank you for sharing your experience! Were thrilled to hear that **** and ****** provided exceptional service and that the virtual training impressed you. Were also glad the necessary materials arrived promptly to support your journey. We apologize for the issue with the charger but are pleased we could get a new one to you quickly. Its wonderful to know that your hearing aids are making daily life and activities easierthank you for your recommendation and for choosing hear.com to be part of your hearing journey!
Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team
Customer Review Rating
Average of 312 Customer Reviews
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