ComplaintsforSpare Parts Company, LLC
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Complaint Details
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Initial Complaint
09/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I purchased a small part for an ASUS laptop (a rubber foot) and never received the part. ****** payment details:07/30/2024 Express Checkout Payment: SPARE PARTS COMPANY LLC ID: *****************Business response
09/16/2024
The customer placed an order for a product that was clearly marked as out of stock, with an estimated restock date at the end of September.
This information was displayed on the product page at the time of purchase.
If the customer had reached out to us earlier with any concerns, we would have issued a refund right away.
Following this complaint, we have now refunded the amount of $27.90 to the ****** account used for the original transaction.Customer response
09/16/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.That said, I tried to reach out to them, but could not find a means to do so.
Sincerely,
*****************************
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Contact Information
4613 N University Dr STE 259 STE 170
Coral Springs, FL 33067-4602
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.