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Find a Location

Old Town Van Lines LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Old Town Van Lines LLC

      425 N Peninsula Dr Ste 155 Daytona Beach, FL 32118-4192

    • Old Town Van Lines LLC

      131 Imperial Heights Drive Ormond Beach, FL 32176

    Business ProfileforOld Town Van Lines LLC

    Moving Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Old Town Van Lines is a national and world wide moving and storage company. Our team of professional movers are located throughout the country ready to move you anywhere you choose to relocate, specializing in residential and business moves.

    Products & Services

    • Packing and Unpacking: Our professional packers will carefully pack your belongings using high-quality packing materials to ensure that everything is safe and secure during transit. We’ll also unpack everything at your new home, placing each item in the room you specify.
    • Loading and Unloading: Our team will load your belongings onto our trucks using proper lifting techniques and equipment to ensure that your items are not damaged during the move. We’ll also unload everything at your new home, placing each item in the room you specify.
    • Transportation: We have a fleet of well-maintained trucks to transport your belongings to your new home. Our drivers are experienced and knowledgeable, ensuring that your move goes smoothly.
    • Storage: If you need storage during your long-distance move, we offer secure, climate-controlled storage facilities to keep your belongings safe and protected.

    Business Details

    This is a multi-location business.

    Find a Location

    Old Town Van Lines LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Old Town Van Lines LLC

        425 N Peninsula Dr Ste 155 Daytona Beach, FL 32118-4192

      • Old Town Van Lines LLC

        131 Imperial Heights Drive Ormond Beach, FL 32176

      Location of This Business
      425 N Peninsula Dr Ste 155, Daytona Beach, FL 32118-4192
      BBB File Opened:
      3/7/2023
      Years in Business:
      1
      Business Started:
      2/16/2023
      Business Started Locally:
      2/16/2023
      Business Incorporated:
      2/16/2023
      Type of Entity:
      Limited Liability Company (LLC)

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Heather R

      1 star

      09/26/2024

      I decided to drive the car myself rather than use a company. I did not fill out the details form because I wasn't going to use them. I let them know and a man named Geoff replied and was downright rude. He called me "Miserable" and is still messaging me insults. I don't recommend this company at all.

      Old Town Van Lines LLC Response

      10/07/2024

      First let me say this, ******* used a fake number which cause the gentleman of the number she used to receive phone calls and text message from at least 15 different company's that service her area. We spoke with him and he is a nice elderly gentleman that said he was receiving 20 calls and text messages a day for a week and a half. She is the type of person that points the blame at other people. Our *** should not have continued the thread but, if you leave a review. Tell the whole truth not just one side. So, below is the full email thread between her and our ***. Please read from the bottom up as that is the order of the emails between them.

      *******,

             You need to seek therapy if you requested a quote, make a company pay $ to call you then don't even want to talk to someone about your move, not even give an Inventory to get an accurate quote.  You are wasting people's time and 
      $ when you do that, but ya I am the one that needs help for doing my job!

      On Thu, Sep 26, 2024 at 12:37PM ******* ******* <********************************> wrote:
      Dude, seek therapy. 

      On Thu, Sep 26, 2024 at 9:36AM ***** L <*******************************************************> wrote:
      No, we are not at all.    We just won an award for the best movers on the east coast.   People like you that do not want to give an Inventory are usually the liars we want to stay away from and are the only ones that "hurt"
       our business.

      On Thu, Sep 26, 2024 at 12:19PM ******* ******* <********************************> wrote:
      HAHAHA Are you that hard up for business? Sad. 

      On Thu, Sep 26, 2024 at 7:52AM ***** L <*******************************************************> wrote:
      I am really glad you didnt use us too .  You sound miserable and you do not want to give us a description of what you are taking.  

      On Thu, Sep 26, 2024 at 10:49AM ******* ******* <********************************> wrote:
      Well, now Im really glad I didnt use you. Please do not contact me again.

      On Sep 26, 2024, at 7:44AM, ***** L <*******************************************************> wrote:

      ?
      Its kinda hard to give you an accurate quote on this ******* when we do not have an Inventory List from you.   Probably could have got it to a price you are comfortable with for full service .


      On Thu, Sep 26, 2024 at 10:37AM ******* ******* <********************************> wrote:
      You can remove me from your contact list. I have decided to drive the car myself.

      On Sep 26, 2024, at 7:34AM, ***** L <*******************************************************> wrote:

      ?


      Good Morning,

        This is ***** with Old Town Van Lines.   I wanted to reach out to you to see if you had any questions regarding your recent move quote with us.  Please advise.

      Thank you,
      *****

      Local BBB

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