Customer ReviewsforNational Theft Search & Recovery

Saved so much money working with Josh * he finds me the best mechanics* best price and whats most convenient for me!He answers with a kind and welcoming greeting every time I call with another outrageous repair my husband and I need. Best $$ I ever spent and best $$ Ive ever saved, ALL WITH **** AT **** !

Thank you so much for taking the time to voice your opinion. We are happy to help and will continue to strive to improve your and all of our customers vehicle ownership experience.Please don't hesitate to contact us for more assistance at any time!

First indicator this is not legit...Card was mailed to "Jeep Owner"!My time and money is so precious! Keep it moving ****, there's nothing to see here!!!

We are sorry to hear that the way we identified you; made you feel this way. Enough to write a negative review. Billions of dollars are lost each year because of vehicle larceny. Even with some of the most comprehensive insurance plans. You can still lose, or have it cost you thousands of dollars if your vehicle is to be stolen. There is also a layer of service that gives you the ability to receive fleet and commercial discounted prices on vehicle maintenance, repairs, parts, accessories, roadside assistance, and rental vehicles. Just for having our anti-theft service. Your money and time are precious to us too. Unfortunately, you didn't call in to get that information. We do understand that you were not happy with the way you were offered our services enough to write this negative review, and because of this, we would like to place you on our do not correspond list to negate the chances of bothering you by contacting you again in the future. Unfortunately, we werent able to identify your mail file with the information you provided. So, if you get a chance to contact us, we would be happy to offer that resolution.If there were any questions, please feel free to contact our customer care department and ask for a manager. We wish you all the best with your vehicle!

If I could put negative 5 stars I would!!! This company is beyond sly and cunning . They think that by sending customers who have just recently purchased a vehicle a letter which looks to be from the dealer vehicle was purchased knowing that the consumer will call. Once on the phone they immediately sell something. The letter states our registration is imminent. Don’t fall for these! They are nothing but scam artists. And their manager told me there is no free lunches in America.

We have received your negative review. Were sorry to hear that you werent happy with the way you were offered our services. We are a vehicle anti-theft service provider that offers many different layers of protection and services to improve our customers vehicle ownership experience. We have NOT made any claims of being a part of, or as having any affiliation to any specific vehicle dealership and/or vehicle manufacturer. We have and will continue to work with any dealership or manufacturer if requested to do so by our registered driver or customer. We offer a customer/******************** owner liaison service that often involves these types of organizations throughout the term of our services that are available in conjunction with our vehicle anti-theft services. When you were sent the notice of service; there was an automated recovery service made available to you. We also issued you a voucher/coupon for a discounted rate for services if you were to register. The only thing imminent is that; like most coupons; the temporary services and/or discounts will eventually expire. It seems there was a miss connection and that wasnt our intention. We do understand that you were not pleased in general, and we have located the mail file from the information you have provided in this review, and we are placing you on our future do not correspond list to negate the chances of bothering you by contacting you again in the future. If there were any questions, please feel free to contact our customer care department and ask for a manager. We wish you all the best with your vehicle!

Deceitful and misleading just as the rest have said. Addressed to Ram Owner but makes it look like it's from the manufacturer. Never says that it's an advertisement or that it's NOT associated with the manufacturer. Plus never gives any prices as to try and trick you into calling (thinking that it's from the manufacturer) to get the pushy salesperson to harass you. No I didn't call, I looked online first and came here.

Return address is 600 S. Tyler, Suite 2100-1001, Amarillo Tx on the outside of the envelope yet in very fine print on the back it has a Deerfield Beach Fl address. Again misleading and using multiple addresses to deceive people. They also use a "14 DAYS NOTICE OF SERVICE" in all caps to make it sound more urgent. How is this company/person still in business with all of this. 1.18/5 rating says it all about this ****.

We have received your negative review and claim. National Theft Search & Recovery (NTSR). We are a vehicle anti-theft service that offers many different layers of protection and services to improve our customers' vehicle ownership experience. We have NOT made any claims of being a part of, or as having any affiliation to any specific vehicle dealership and/or vehicle manufacturer. We have and will continue to work with any dealership or manufacture if requested to do so by our registered driver or customer. We offer a customer/vehicle owner liaison service that often involves these types of organizations throughout the term of our services that are available in conjunction with our vehicle anti-theft services.

There have been recent increases in vehicle theft across the country. The national insurance crime bureau, law enforcement, and insurance providers suggest taking a defensive layered approach to protecting vehicles from theft. We understand that you aren't pleased with the way you were notified of the temporary recovery services that were made available to you because of the increases in theft. We were able to identify your mail file from the information you have provided the BBB in your review and are able to remove you from our future correspondence list. Which will lower the chances of contacting you again in the future.
Please, feel free to contact our customer service department and ask for a manager to review any further questions, requests, or concerns. We wish you all the best with your vehicle.

Cordially,
NTSR Administration Department
Admin / Customer Service: #XXX-XXX-XXXX Ext: 5
Email: ****@ntsrd.org